The Spa Bath Company Reviews

Name: The Spa Bath Company
Address: 75 Albany Road, Redruth, Cornwall
Rating: 4.78

4.8 Rating 917 Reviews

97 %

of reviewers recommend The Spa Bath Company

Company Reviews

Insights

Info

About The Spa Bath Company:

The Spa Bath Company is a specialist UK retailer of whirlpool, spa, shower and walk-in baths, based in Treforest, South Wales. We've been supplying whirlpool baths across the UK since 2003. Our baths are made in the UK by Trojan and Beaufort, with the whirlpool systems fitted at the factory in Wales, and every bath comes with a 3-year warranty. Visit our showroom to see the baths in person, or shop the full range at spabaths.co.

Visit Website

The Spa Bath Company 5 star review on 24th November 2021

Rizwan D

The Spa Bath Company 4 star review on 13th October 2021

Jeremy M

The Spa Bath Company 5 star review on 5th September 2021

Jenny B

The Spa Bath Company 5 star review on 1st September 2021

Sarah H

234

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i am not using i at the moment as the plumber has not finished installing piping. i will let you know when it is up and running. thanks”

Helpful Report

“Very good service.”

Helpful Report

“Bath very good and sales team very helpful, but the delivery staff absolutely awful no communication as to when to expect delivery !!!! Then just turned up and moaned when no one was in then they informed me that I needed supply someone to help them off the van with as it was to heavy for the here driver !!!!!!”

Helpful Report

Hello, sorry for the problems you experienced with delivery, the original delivery which would have been made by a tail lift vehicle was delayed in traffic, the quickest way to get it to you the following day was by van. Thank you for arranging for somebody to be onsite to assist with unloading.

“After trying several bath products i have finaly found the right product for my hydrotherapy bath with some amazing aromas. Tom”

Helpful Report

“Good price very helpful”

Helpful Report

“Easy to deal with and prompt delivery”

Helpful Report

Thank you Paul.

“Delivery driver was rude, bath is good but could do with instructions on paper not just via email or message”

Helpful Report

Thank you for your feedback Kevin. Points taken, will look into.

“Good after service even after 6 years.”

Helpful Report

“Product good and helpful customer liaison and service from the Shop staff - who also volunteered information about an offer on the chosen bath without me knowing about it. However, the conditions for accepting delivery and reporting any damage/defects are strict and off putting. In practice it's difficult to unwrap and check the bath properly before signing for delivery with the driver waiting to get off. In my case the bath had a printed warning label on it to the effect that only a lorry with a tail lift should be used. My van had no tail lift and so if I had not been there to help the driver manhandle the bath off he would have had to lower/drop it to the floor - it was heavy as well, wrapped up within a large wooden pallet. When it came to fitting it a couple of weeks later my plumber discovered that it had no legs - an omission for which the Shop apologised and couriered a set immediately.”

Helpful Report

“Very helpful and courteous staff.”

Helpful Report

“As we expected”

Helpful Report

“Order dealt with promptly, with a quick delivery. Excellent.”

Helpful Report

“Quick delivery and the bath is great and so relaxing. Thanks!”

Helpful Report

“Were very efficient with the order and phoned to confirm all details were correct. Would use them again.”

Helpful Report

“I was very happy with the bath. I have not yet worked out how to use the bluetooth for the music in the bath but am sure that will be sorted. Unfortunately there was a slight problem with the handle on the shower door but as this was free and part of the whole package I am not complaining. They are arranging a replacement and it has not affected the overall look of the bathroom.”

Helpful Report

“Bath is looks great value for money, thank you. Not installed yet, can't wait to try it out.”

Helpful Report

“A very good service, great support when I called for information on installation.”

Helpful Report

“Very efficient service, informative website. Great low foaming bath products - lovely scents which stays for the whole bath experience.”

Helpful Report

“The products I ordered came quickly and were much cheaper than those for sale in our local DIY store.”

Helpful Report

“Cap was slightly loose on low foaming bath product I bought, so had lost not a lot but some of the product had leaked. Prompt delivery.”

Helpful Report

The Spa Bath Company is rated 4.8 based on 917 reviews