Protect My Property Reviews

4.52 Rating 161 Reviews
89 %
of reviewers recommend Protect My Property
Merchant Metrics
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read Protect My Property Reviews

About Protect My Property:

We install and maintain a wide range of tailored security systems, including alarms, CCTV and access control units.

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0800 004 999



11 Silver Fox WayCobalt Business Park, ,

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I recently had an engineer visit my property to carry out bi-annual service. He was very efficient in carrying out his task, and in our current 'pandemic', he was careful whilst carrying out his task. He was very helpful in providing some additional technical information , which was helpful.
Posted 1 week ago
Prompt and thorough in the maintenance checks
Posted 10 months ago
Hi Tony, Many thanks for taking the time to leave your feedback! All the best.
Posted 10 months ago
System fully sorted now Paul very good and friendly and good Covid 19 practices
Posted 11 months ago
Hi Nigel, We are to happy to hear that you are satisfied with your system, and very pleased to learn that you were impressed with our Covid-19 practices. All the best, stay safe!
Posted 10 months ago
Great response to a query about our CCTV system. Engineer, David, based in Newcastle branch was excellent in tracing and rectifying a long running problem. Very knowledgeable and tenacious.
Posted 1 year ago
Contract is Feb and Aug service. Missed Aug service, did not reply to email. Telephoned and arranged service for today, Darren Halliday excellent, found that alarm control unit not connecting to control room, found loose wire, fixed prob. Unknown how low unit not working or if it would have been found in August had they done that scheduled service. Very pleased with Engineer Less with Admin side
Posted 1 year ago
Your engineer Peter Masek visited us He rectified and serviced our alarm system. He did the job very efficiently and professionally. He was not in a hurry and explained all the technicalities well. Highly recommended.
Posted 1 year ago
Engineer visit on time efficient and pleasant manner
Posted 1 year ago
The engineer who visited (Paul) was very helpful and knowledgeable; fixed all of the issues, including ones we didn't know existed. The process of getting an engineer out could be a little easier though.
Posted 1 year ago
Darren Halliday was great. On time and efficient. Sorted a problem with our sensor.
Posted 1 year ago
This is the second house where I have installed a security system from PMP. Their systems are ideal for my needs and their pricing is very competitive. My local installer / service engineer is very flexible when it comes to arranging the dates for installation and servicing. I’ve knocked off one star here because the installer had not been informed that installing the controller unit near my hot water tank would cause difficulties with the wifi signal to the keypad for setting/disarming the system.
Posted 2 years ago
Hi Charlie, Thank you for taking the time to leave us a review. We are glad that you're happy with the service we have provided to you and that the alarm meets your needs. Many thanks, Protect My Property
Posted 2 years ago
Service has improved and has become much more user friendly.
Posted 2 years ago
Hi Mr Devaraj, thank you for your kind review. It's great to hear you have noticed an improvement with our service - I will pass your feedback onto our customer service team. Many thanks, Protect My Property
Posted 2 years ago
Protect My Property is rated 4.52 based on 161 reviews