Absolutely dreadful company. I would advise everyone to steer clear. I had my alarm installed by a different company and all was good however they were bought out by Protect my Property. I am supposed to have an annual service and the previous company would phone me to book it but this never happens with PMP. If you need any help, expect to be on hold for about half an hour before anyone answers the phone then they’ll tell you to email / someone will call you / you’ll get something in the post. This will never happen. This company is in a mess and I would give 0 for customer service if I could.