PRIMOREG Reviews

Name: PRIMOREG
Address: Transfer House, PO Box 489, Fleet, Hampshire
Rating: 4.91

4.9 Rating 8,094 Reviews

98 %

of reviewers recommend PRIMOREG

Company Reviews

Metrics

Info

4.9

Based on 8,094 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01252 49 1111

Email:

info@PrimoReg.co.uk

Location:

Transfer House,
PO Box 489,
Fleet
Hampshire
GU51 9FL

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PRIMOREG 5 star review on 6th December 2025

472

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very happy with the service”

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“Not only the best price, but the process was much quicker than they said it would be, only one week from start to finish and they handled all the paperwork All I had to do was put on my new plates, that they provided, excellent service.”

PRIMOREG 5 star review on 15th February 2020

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“I saw my cherished plate on Primo's website at a great price, within 72hours all the paper work was done and the plates were on my car, they do absolutely everything for you, it's pretty much faultless, I wish everything in life was this easy. I always imagined it all to be a bit of a "faff", I would have done it years ago had I known.”

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“Excellent service. Very quick to dispatch plates and manage transfer, all within a few days. Highly recommend.”

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“Great service very quick Would recommend and already have Gary”

PRIMOREG 5 star review on 13th February 2020

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“Super fast transfer of my new plate!!”

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“Very easy Great help great service sorting it all out for me. Thanks again Bill.....”

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“Everything was so quick and simple it was all complete within a week, when most other company’s said it would be up to 6 week”

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“Fantastic service from Primo Registrations. Slick operation from beginning to end, they do exactly what they say they will. Easy to understand process. Very helpful ( unlike a couple of other companies I called before Primo)! Good prices too. Really happy and would recommend them in a heartbeat.”

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“Fast and Amazing!!”

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“Amazing service. Really quick with everything. Defiantly monies worth and complete stress free. One thing I didnt know was I had to pay a fee with my insurance to change plates. Overall amazing and will advise this company to everyone. Thanks primo.”

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“Excellent service very fast and easy”

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“Very easy all done for you 100%”

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“1. I choose my plate, paid for it, received my private plate the ff day (I opted for special delivery though) 2. I verified my identity 3. Printed and sent the necessary forms/V5 (as I authorised Primo to act on my behalf for a stress free transfer process) I was surprised to receive a text message, the next day after I sent the forms my personalised plate can go on the car as approved by DVLA. Within a week, I received my new V5 from DVLa. I am so impressed.”

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“Fantastic, quick and no trouble would highly recommend!!”

PRIMOREG 5 star review on 11th February 2020

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“Following cloning of our registration plates, we were advised by police to change plates ASAP. We spoke to a really nice and helpful lady on Sunday, amazed to receive email to say plates had been despatched same day. Authorisation to go on car received on Thursday! We were relieved to be able to entrust Primo to handle everything for us, such an completely straightforward and hassle free process, fabulous service, thank you. 5*and more. Very highly recommended.”

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“Fantastic just what I wanted hassel free”

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“AVOID THIS COMPANY!!!!!!! I RECEIVED WRONG NUMBER PLATE TO START WITH, VERY RUDE CUSTOMER SERVICE WHICH MOST OF THEM WILL SAY ANYTHING TO GET YOU OFF THE PHONE/LIE AND WHEN CONFRONTED ABOUT IT JUST GET A BIGGER ATTITUDE PROBLEM THAN THEY ALREADY HAD!!!! GO AND PURCHASE YOUR NEW PRIVATE PLATE FROM ANOTHER PLACE AND SAVE THE DISAPPOINTMENT.”

Helpful Report

Thank you for taking the time to write your review. As you have given us the worst possible rating I have investigated this matter for you. I can see that you were sent the incorrect plates initially from our manufacturers who immediately corrected the error for you as soon as you made us aware. In addition you were given compensation for the error by my colleague, despite your attitude towards them (I have listened to your call). At no time did my colleagues insinuate you were a liar as you accused them of on your various calls, but I can see that one of my colleagues went absolutely above and beyond to sort out your issue, doing things out of their working hours for you etc. I'm therefore extremely disappointed that you think that their service is so poor. Having investigated this for you I can see that your transfer was conducted well within our timeframes, despite not receiving the correct details from you that were requested. However, I wish you well with your new registration. Please don't hesitate to contact us if we can be of any further assistance.

“Brilliant service, fast, reliable and secure. Primo made sourcing and purchasing a number plate easy!”

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“Brilliant service. Definitely recommend them. Everything was quick and easy. Thankyou primo”

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PRIMOREG is rated 4.9 based on 8,094 reviews