PRIMOREG Reviews

Name: PRIMOREG
Address: Transfer House, PO Box 489, Fleet, Hampshire
Rating: 4.91

4.9 Rating 8,094 Reviews

98 %

of reviewers recommend PRIMOREG

Company Reviews

Metrics

Info

4.9

Based on 8,094 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01252 49 1111

Email:

info@PrimoReg.co.uk

Location:

Transfer House,
PO Box 489,
Fleet
Hampshire
GU51 9FL

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PRIMOREG 5 star review on 6th December 2025

472

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nothing but absolutely brilliant service, first class most highly recommend thank you”

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“Ordered Friday, 2.00 am, received plates Saturday, returned paperwork along with log book Monday, transfer completed Tuesday. Very efficient service.”

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“Used the full transfer service which proved to be a simple but excellent service at a competitive price.”

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“This is the first plate I have bought,I am so glad I used Primo as the hole process was trouble free it took one week from start to finish,excellent service.”

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“Easy process, quicker than expected (1 week) in all excellent service”

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“My documents were only mailed to you on Saturday morning and cannot believe it has already be sorted. Fantastic service. Thank you very much 👍”

PRIMOREG 5 star review on 15th July 2019

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“So easy to use”

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“Five Star - quick, efficient and everything done for you, dvla, mot & tax all informed within days with the add on service to do it for you, worth every penny! Ordered plate on the Tuesday and it was on my car the Saturday. I couldn’t recommend highly enough”

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“Great service. Kept well up to date”

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“After finding a reg that I wanted and the help I got from the team at PRIMO I had no doubt I would be purchasing from them. Easy to deal with.”

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“My only personnel disappointment was that I had to drill the holes in the new plate, I sort of understand why but in a busy life this was another element of the gift which I had not thought through to manage, perhaps in future a question to complete and then a service to offer.”

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“Very good service, quick smooth process.”

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“this was so quick and hassle free highly recommend”

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“Excellent firm to do business with. Someone always answers your call and does exactly what they say they are going to do. Fast and efficient I wouldn’t hesitate in using them again or recommending them.”

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“Very quick service. Primo made it very easy! Thank you.”

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“Excellent service, so quick and easy. Thank you!”

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“Cheaper than elsewhere but you have to buy their plates. Had a problem with reg and they wanted to charge £75 admin fee. Officious and no customer service skills.”

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Thank you for your review. I'm very sorry to hear that you believe our service to be the worst possible, so I have investigated this matter for you. You would have been aware that the purchase of plates is compulsory with all orders when you placed your order online, so it does confuse me why you want to complain about this. You didn't have a problem with the registration - you wanted to change the registration that you ordered. As it shows in the very first line of the terms and conditions that you agreed to at the time of purchase, we cannot refund or exchange on a registration once it has been purchased. However, my colleague tried her hardest to try and help you on this matter, coming back with a cost to change for you. Unfortunately that does incur costs, but you weren't willing to pay those costs so explained that you didn't want to go ahead. Therefore we weren't able to help you do so. Once again I'm very sorry that you believe the service that we provided you with was so poor, but can see that your number plates were despatched to you within 48hrs of ordering, and your certificate within 5 days, which is well within our timeframes shown when ordering. Having looked at the email conversation with my colleague I can see no evidence of no customer service skills, in fact I would say the opposite as she tried her hardest to help you. However, I hope that you enjoy your new number plates, and once again I'm sorry that you feel our service was so poor. Please don't hesitate to contact us if we can be of any further assistance. Regards The Primo Team

“Excellent professional service. Very quick and easy transaction. Recommended.”

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“A great service. Next day delivery on the plates and paperwork. Filled the paperwork in and sent back with V5 next day the new plates were registered to my wife car, all we had to do was inform her insurance company. Thank John.”

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“Absolute superb first class service, so quick from start to finish bought my reg plates on the 4th July and was on my car 11th July all sorted, so very easy step by step, thank you primo registrations would definitely recommend to any one wanting good priced plates in no time all all done on line”

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PRIMOREG is rated 4.9 based on 8,094 reviews