PRIMOREG Reviews

Name: PRIMOREG
Address: Transfer House, PO BOX 489, Fleet, Hampshire
Rating: 4.91

4.9 Rating 8,081 Reviews

98 %

of reviewers recommend PRIMOREG

Company Reviews

Metrics

Info

4.9

Based on 8,081 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01252 49 1111

Email:

INFO@PRIMOREG.CO.UK

Location:

Transfer House,
PO BOX 489,
Fleet
Hampshire
GU51 9FL

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PRIMOREG 5 star review on 6th December 2025

472

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent to deal with no issues at all. Thank you”

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“Excellent customer service and very prompt , efficient service too would definitely use again.”

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“Helpful staff on the telephone to help a first time buyer. Best price and fairly easy to order and the plates and paperwork delivered quickly.”

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“GREAT SERVICE RECEIVED CERTIFICATE FOR DVLA IN 5 DAYS”

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“Brilliant service received within a few days. Second set of plates off primo registrations and no doubt will buy again”

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“Professional easy process and would recommend”

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“Unhappy customer, I was informed that my transfer could not go through due to a typo error on my part, {Mr not Mrs - 1 letter typo) this was resolved by phone in seconds and although I have paid in full I was charged a further £50. the "standard fee" to correct despite me paying for a fully managed service, this I feel is an excessive charge and has spoiled the experience for me,I will not use or recommend this" service" again I expect more from a managed service especially as all docs were in order and verified on receipt by Primo by e-mail R,Harper.”

Helpful Report

Hi Robert, Thank you for taking the time to leave us a review. As your review is the worst possible score I have taken the time to investigate this for you. You are incorrect when you state that the details given were just one letter incorrect - it was a whole name. You had put Robert when the name should have been Margaret, which I'm sure you will agree is a lot more than 1 letter! We corrected this for you and I can see that the registration was then able to be assigned onto the vehicle the following day for you. It is a shame that your review doesn't state how good you said my colleague was on the telephone to you, how quickly everything was actioned for you (on your vehicle within 3 days), and how easy the process was, and that when you were on the phone to my colleague you said that the error was your fault. I'm very sorry that you believe our service to be the worst possible despite this. However, I hope that you enjoy your new registration on your vehicle. Regards The Primo Team

“Very quick service and so easy to use. Various options available from DIY to everything arranged for legal requirements. Fast delivery of plates and great choice of numbers at excellent prices. Highly recommended. 5*****”

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“All done within a week, excellant fast service”

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“Great again used twice now. Top service”

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“The Lady I spoke with maybe Vicki was very helpful … Thx”

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“Excellent fast service ordered on a Thursday evening plates turned up on Monday abel to update on to vehicle same day”

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“Primo have been excellent, fast and reliable service. Took just over a week from purchasing plates and having them on my car. Happy customer!”

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“Very impressed with every aspect of the purchase”

PRIMOREG 5 star review on 8th February 2023

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“Absolutely fantastic! Very straightforward transaction, was apprehensive as I had never heard of them before but honestly they were fantastic, order one day sent all the requirements they needed and plates were here the day after, I’ve dealt with other companies before and primo have been the best by far…”

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“Buying a plate from Primo was very easy. I chose the full service with plates and they did everything. All I had to do was upload a couple of documents and it was all sorted. Highly recommend using Primo if you’re looking to purchase a new number plate.”

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“Never bought a personalised registration before so had no idea what to do but i have to say the whole process was so easy from start to finish and the communication from primo throughout the process was top notch also such a speedy process ordered registration late on a thursday night and new plates were on my car the following thursday then 2 days later the new log book was through absolutely faultless service just can't recommend primo registrations highly enough AAAAAA++++++++”

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“An easy process from start to finish and so quickly carried out. It took less than a week from purchase to registration and fitting my purchased plates from Primo. Thank you for a great service. A++++”

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“Easy transaction and extremely quick. No problems at all, thankyou”

PRIMOREG 5 star review on 5th February 2023

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“Brilliant an quick service, no hassle and very simple to understand”

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PRIMOREG is rated 4.9 based on 8,081 reviews