PRIMOREG Reviews

Name: PRIMOREG
Address: Transfer House, PO BOX 489, Fleet, Hampshire
Rating: 4.91

4.9 Rating 8,091 Reviews

98 %

of reviewers recommend PRIMOREG

Company Reviews

Metrics

Info

4.9

Based on 8,091 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01252 49 1111

Email:

INFO@PRIMOREG.CO.UK

Location:

Transfer House,
PO BOX 489,
Fleet
Hampshire
GU51 9FL

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PRIMOREG 5 star review on 6th December 2025

472

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely brilliant 1st class very professional Would highly recommend Regards David”

Helpful Report

“I ordered a plate for my other half as a surprise for him for Christmas. Everything was straight forward, I paid for Christmas Eve processing so we could put the plate on Christmas Day. Everything was done Christmas Eve. I received emails and text messages to keep me updated. Staff were very helpful. Would definitely use this company again”

Helpful Report

“I experienced no problems throughout the process, it was professional and efficient. Primo provided a great service One issue to raise. I wanted the new registration for a Christmas present so I paid both the paperwork completion service fee and the Guaranteed Christmas Eve change over fee. To be honest, I think this is akin to paying for the same service twice and perhaps Primo should look at offering the basic admin for one price and the Christmas Eve service at a slightly increased fee, not charge both”

Helpful Report

“Service was great to start with. However, we had our plates on our car 48 hours before Primo messaged to say we could. Gov.uk was showing our old reg as void but we were still driving around with it. Not great if we’d had an accident/been pulled over by the police. Plates were delivered promptly at the start tho. Just need to call again now to confirm what happens next as not received any paperwork/certificates to show that we own the reg and for how long. The whole experience has been ok but could have been better.”

Helpful Report

Hi Grant, Your review had me worried there as I thought that we hadn't confirmed anything to you. However, I can see that we have. So to clarify, you put your number plates onto your vehicle BEFORE we advised you to, but you believe our service to be poor because of that? I can see that we received notification of the transfer on the 23rd and you were informed of this straight away. The email also informs you that your V5C will be through shortly which will have the registration on it. I'm struggling to understand why you believe the service to be poor when everything has been communicated to you, but you decided to put the plates on before we told you to? However, I hope that you enjoy your new plates and have a nice New Year. Thanks Team Primo

“Very pleased with the personalised registration number. It looks really good on the car . The service from Primo was excellent and the receptionist ( Maria) extremely patient and polite to my many questions.”

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“Under promised and definitely over delivered.”

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“Very easy process. Quick delivery of the new plates and amended V5 documents. Highly recommend PRIMO REGISTRATIONS”

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“Excellent and very quick service. No issues at all and would highly recommend.”

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“Fantastic, effortless and speedy service.”

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“Highly recommend, they did all the paper work, great, quick, hassle free service.”

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“Amazing service. So fast and great quality.”

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“Very professional service from start to finish extremely fast transfer just left everything to primo very pleased thank you”

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“Very professional service from start to finish extremely fast transfer just left everything to primo very pleased thank you”

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“Excellent value for money no stress no worries everything went to plan for a Christmas Day birthday present can’t wait to see the wife’s face Christmas morning. The service promo registrations have given is top quality kept informed all the way as I said there was no stress or worries would recommend to anybody thank you promo”

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“Too much delays in posting and receiving both plates and certificate. No screws and accessories to use to install plate.”

Helpful Report

Thank you for your review. I'm sorry to hear that you didn't receive your plates and certificate, but as I'm sure you are aware the Royal Mail were experiencing some delays throughout the country. I can also see that although the fixing kits was an option, you neglected to purchase that which is why you didn't get one. It's an option as not every customer requires one. However, I hope that you enjoy your new plates and have a good New Year. Thanks Team Primo

“Very easy to communicate with and very fast in the transfer. Thank you Primo. 5 star!! ⭐⭐⭐⭐⭐”

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“All really good, helpful and efficient thanks”

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“Very quick and easy to deal with, will definitely be using again 10/10”

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“Excellent service. Good information on the web site. Everything happened as expected and in the advertised time scales. My only suggestion is that I believe the web site search engine could be improved.”

Helpful Report

PRIMOREG is rated 4.9 based on 8,091 reviews