PRIMOREG Reviews

Name: PRIMOREG
Address: Transfer House, PO Box 489, Fleet, Hampshire
Rating: 4.91

4.9 Rating 8,094 Reviews

98 %

of reviewers recommend PRIMOREG

Company Reviews

Metrics

Info

4.9

Based on 8,094 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01252 49 1111

Email:

info@PrimoReg.co.uk

Location:

Transfer House,
PO Box 489,
Fleet
Hampshire
GU51 9FL

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PRIMOREG 5 star review on 6th December 2025

472

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and fast from order to registration”

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“Had nothing but trouble from buying the plates, they got lost once and customer service is a joke and there attitude stinks, apart from that they did get my plates on quick when they recieved my papers”

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Thank you for your review. I'm sorry to hear that you only think our service to be 2/5 so I have investigated this for you. When you informed us that you hadn't received your plates I see that we said we would investigate the matter for you and come back to you asap. As soon as we were able to conclude our investigation a couple of hours later, after speaking to numerous parties, we organised the despatch of another set of plates for you as it would appear that Royal Mail had somehow lost them. Unfortunately a small minority of people are not appreciating the situation that the country, and indeed the world, is in at the moment. You then contacted us the following day asking for something that we couldn't provide in an instant due to the timeframes of DVLA processing. This was explained to you multiple times by my colleagues. When you sent your vehicle details to us the number plate was transferred onto your vehicle the very same day. I'm sorry that you feel that are service to be poor, but I can see that the only issue here was the fact Royal Mail, who is experiecing issues to the CV-19, delayed your parcel being delivered. However, I wish you well with your new plates and to enjoy them. Please don't hesitate to contact us if we can be of any further assistance. Regards The Primo Team

“Very quick and efficient service”

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“Super fast service. Took 3 working days from purchase to transfer confirmation and plates on car. Had my plates already made ready.”

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“I was very happy with PRIMO REG service .”

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“Very professional, all went smoothly, would recommend highly”

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“Very good service, plates and documents came sooner than expected.”

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“I found a great reg that was too good to miss. The cost was quite reasonable and the process of ordering and delivery was quick and easy. I would happily use Promo again.”

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“Excellent service. I am a 73 year old lady and was guided easily in the purchase of my new plate ! It is on my car and I am delighted !”

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“There are many things going on rite now and a very hard situation that we all find ourself in but peimo registrations didnt let it get in way of an excellent service and 100 per cent customer first police I requested and reg late on sun evening and got and response by monday lunch time and with in 1 week (5working days) I had my plates delivered to my door all paperwork completed and reg ready to go on my car and now enjoying them I honestly cant fault the whole process and service it was easy and quick and completely stress free stay safe thank you to everyone af primo registrations”

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“I had an amazing experience with primo. My number plates were sent out so fast, and the transfer process was made so easy with their service. Definitely 5 stars! Also the cheapest I managed to find, definitely recommend :)”

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“great service at a great price ... well recommended”

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“A very fast service with a very fast transfer time. well recommended”

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“Recently purchased 2 registrations from Primo. Excellent service all round from the initial information on the website through to live chat and onto the final purchase, Clear precise instructions all the way. Once purchase had gone through i was kept well informed at all times. Purchase to "on the car" took 9 days even though it was a bank holiday, so 5 working days and during the Corvid 19 lockdown (some credit would have to go to the DVLA as well). What more can i say. Oh yes and the best price as well !!!! Highly recommended company.”

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“Nice easy purchase of a new number plate. They handled everything from start to finish. Highly recommended”

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“Great service, so quick and very helpful 5 ⭐”

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“Found them very fast and efficient very easy to deal with and would deal again”

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“Excellent Service, so fast to get everything done,”

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“Excellent service, fast and very efficient!”

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“Very quick & efficient service, even in lockdown days! From placing the order to delivery of the plate- 7 days!! Thank you :)”

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PRIMOREG is rated 4.9 based on 8,094 reviews