PRIMOREG Reviews

Name: PRIMOREG
Address: Transfer House, PO BOX 489, Fleet, Hampshire
Rating: 4.91

4.9 Rating 8,090 Reviews

98 %

of reviewers recommend PRIMOREG

Company Reviews

Metrics

Info

4.9

Based on 8,090 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01252 49 1111

Email:

INFO@PRIMOREG.CO.UK

Location:

Transfer House,
PO BOX 489,
Fleet
Hampshire
GU51 9FL

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PRIMOREG 5 star review on 17th March 2026

474

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely brilliant, 12 days from placing order, plates delivered, on the car and new log book through the post, now that is customer service, !! Not forgetting a very competitive price”

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“VERRY GOOOOOD”

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“It does what it says on the tin. Pity covid prolonged things,good luck going forward.”

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“Excellent quick service from start to finish”

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“Plates arrived very quickly. Great service and communication. Have used before and would definitely recommend and use again.”

PRIMOREG 5 star review on 16th October 2021

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“Great service, great prices, highly recommended. Found my plate at a price slightly cheaper than other online registration websites, paid and delivered within a week. I chose for primo to handle all the paperwork to DVLA, all I had to do was send off the V5 logbook in the envelope provided then fit the plates to the car once the new V5 arrived. Easy peasy.”

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“Ordered and put on my car within a week. Great service and competively priced. Recommended.”

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“Excellent from start to finish plates were dispatched and on my vehicle within a week, would definitely use again thanx”

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“Seamless, staff were excellent, went without a hitch”

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“Pefect - seamles and qucik - they took care of everything. slick operation well recommended”

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“Excellent service, fast , less than one week , highly recommended, thanks well done!!!”

PRIMOREG 5 star review on 14th October 2021

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“Excellent service, saw an available registration, whilst browsing Saturday evening, by the next Thursday, the plate was on my vehicle. Everything done by PRIMO.”

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“Very quick service. Impressed.”

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“excellent service from start to finish..very helpful and kept in touch throughout the transaction..thankyou guys..”

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“Customer service advisor was really really rude. I am not sure if that person i spoke to knows the word manners and etiquette. This kind of employee ruins the company he is representing.”

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“From start to finish I had no problem whatsoever, Primo did all the paperwork. I received my new plates and V5 form all within 10 days, I’d highly recommend Primo Registrations, excellent 👌”

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“Thanks Primo Great Service and really fast I was Expecting it to take weeks it only took days Thank You very much”

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“Great everything explained re procedure and promptly executed even within current restrictions . Got my new plates fitted . Love them . Would thoroughly recommend.”

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“Thanks a lot order my plates 5.40pm on a Thursday.. was here Saturday morning.. and on my car by Wednesday fantastic job and no hassle at all would recommend to everyone I know thanks guys 👍”

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“Absolutely shocking service by this business. Firstly, received the wrong plates, then secondly the customer service they provide is nothing short of disgraceful, have no interest in customers at all. Avoid and use another business. To put the blame on a customer in the way you have with myself is an absolute disgrace and one you should be ashamed of, shame on you Primo, shame on you! You have attempted to charge me almost £160 to cancel my order as you got it wrong, where is the fairness in that?! Avoid!”

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Hi Kev, thank you for your review, but I don't believe your review to be a fair representation of the service provided. You received the plates that you ordered, but you claim that you ordered them with a lipped plate message. This we know to be incorrect as you neither ordered or paid for this option. You then asked us to cancel your order, which we gave you the option to do, but then you didn't want to go ahead with this option due to the costs involved. We offered to provide you with different number plates, and again you didn't want to go ahead with this option due to the costs involved. I believe you are confusing customer service with getting what you want for free, which as a company we cannot provide you on this instance. I'm sorry that we can't provide you with a £89 set of number plates for free, but I hope that you enjoy your new registration. Regards, The Primo Team

PRIMOREG is rated 4.9 based on 8,090 reviews