PRIMOREG Reviews

Name: PRIMOREG
Address: Transfer House, PO BOX 489, Fleet, Hampshire
Rating: 4.91

4.9 Rating 8,093 Reviews

98 %

of reviewers recommend PRIMOREG

Company Reviews

Metrics

Info

4.9

Based on 8,093 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01252 49 1111

Email:

INFO@PRIMOREG.CO.UK

Location:

Transfer House,
PO BOX 489,
Fleet
Hampshire
GU51 9FL

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PRIMOREG 5 star review on 6th December 2025

472

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“exellent service new plate on car in less than a week”

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“Absolutely amazing service from start to finish - all done so quickly and efficiently - thank you so much!”

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“Quick, efficient delivery of the number plates”

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“Brilliant service, even when I messed up , Maria helped me out . Can't better this company”

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“Great service! Everything was done super quick and hassle-free!”

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“Excellent service thanks Elaine”

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“Honestly brilliant. I had the plate I wanted delivered, on my car and the V5 back to me within 10 days. Seamless process and the best price I could find. Don't go anywhere else.”

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“Very easy with Primo they delt with all the paperwork and making the plates very good service i would recomend their services .”

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“Easy to find a new number plate , good and quick service .”

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“The initial contact was not brilliant! Did not seem to have any patience with me but put that down to him having a bad day we all have them! After the initial contact being not the best my subsequent contact was first class the young lady’s I spoke to where extremely efficient knew exactly what they where doing and “sorted” my enquires out! The purchase and registration of my new plate went with out a hitch. The new plates arrived within 24 hrs of my confirming my intention to purchase! Would I recommend PRIMO unequivocally YES.”

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“Amazing quality, fast shipping!! They are perfect”

PRIMOREG 5 star review on 19th August 2020

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“Plates and paper work arrived quickly. Very happy with the service I received”

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“Great service very fast transaction”

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“Great service. Had both the number plates and certificate in less than 2 weeks. I was kept up to date with the progress via email and text. This was our 2nd purchase of a plate, I would definitely recommend”

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“Great service with very competitive price . Highly recommended..”

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“Their service was fantastic.”

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“Very quick and professional”

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“What a disappointment! I bought the registration in May and wanted the transfer to take place on or around my partner's birthday on 4 September. I was advised that they required up to 15 working days to do the transfer and that they would 'action the transfer on receipt of the paperwork' and 'have a note on your file from you that you don’t want it completing until September'. I duly provided the paperwork to allow 15 working days and sent an e mail reminding them of the note on file about completing the transfer in September. However, Primo went ahead and completed the transfer the next day, resulting in a transfer being made three weeks ahead of when it was requested, thoroughly ruining the birthday surprise. I asked if the matter could be resolved and was put through to someone called Paul. It turns out that this is (a) director of the company whose real name is Peter whose explanation was that they cannot guarantee the date of transfer. When asked to explain what the e mail from Primo about completing the matter in September meant, he simply repeated that they had no control and it would be too hard to make transfers on the dates that customers required. Right from the beginning I was convinced by a member of Primo staff that a benefit of using their transfer service was to get the transfer sorted when I wanted it; and they clearly have the ability to sort matters on a specific date, ie their Christmas Eve transfer service. What a waste of money in paying for them to do the transfer. Very disappointed in the situation and the failure to admit that they did not fulfil what they promised. Even more disappointed at the attitude of Peter and the way he wrote subsequent e mails about the matter, particularly when he accidently revealed that he was in fact Peter and not Paul. No doubt he will write a similar response to my feedback.”

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“Excellent prompt service. Would recommend to others without a doubt.”

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“From start to finish, the process of buying and transferring a new personalised number plate was effortless and efficient. The communication between us and primo was so helpful, kind and reassuring. Their pricing was very very competitive. Would recommend them every time. Well pleased. David Ashtead Surrey.”

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PRIMOREG is rated 4.9 based on 8,093 reviews