“We have insured with you previously so when renewal came up I investigated other companies. There were cheaper options, with some minus points, so I decided your offer was the best I would get. However I would have liked a loyalty discount! I will have to push hard next year !”
“Being a complete novice to the requirements I needed to get our business up and running one sure staff were excellent in our needs and nothing was or has been too much trouble and all at a reasonable cost which was very competitive. Would highly recommend ONE SURE”
“Good response from advisor follow on was a bit of a problem , Initial advisor, after quoting and I believe paying , then passed me on to another person who needed to go through a few details. If I remember right they could not see on their screen when I had bought the policies.
Plus I had a number of missed calls but could not get back to the person who had phoned so didn't know if the calls were important or not.
This all sounds like a complaint...it is not, the service was good and friendly, maybe just needs tweeking
Ken Poole....Tedd Engineering”