MotoNovo Finance Reviews

2.00 Rating 8 Reviews
25% of reviewers recommend MotoNovo Finance

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8 reviews
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Anonymous
My monthly direct debit , was not set up correctly therefore I was penalised with a unwelcome letter for been in the are areas. I rang motto novo to explain it was not my fault . They were very unhelpful . I could see I was. Getting no where . In the end I settled my account It was a very unpleasant experience

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"My monthly direct debit , was not set up correctly therefore I was penalised with a unwelcome letter for been in the are areas. I rang motto novo to explain it was not my fault . They were very unhelpful . I could see I was. Getting no where . In the end I settled my account It was a very unpleasant experience"
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Posted 1 week ago
"From day one I had a problem with my van I was told by the dealer to take it to a local garage to have it looked that they were told how much it would cost they wouldn't pay the bill and took a month because of motor Novo finance terms and conditions I had to hire a van to get to work I still have same problem with the vehicle with no help I have now stopped paying for the van because I have to hire Vehicles and put my old van back on the road don't use this company there are plenty of finance companies who can help you"
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Posted 1 week ago
"Fell one month behind on a finance agreement, bombarded with calls , emails , texts despite informing them that I would clear the arrears at the end of the month & future payments would be ok. I was told that it would impact my credit file for 6 years which is incorrect as the account was brought up to date within the month. They wouldn't confirm the arrangement in writing when I asked why and was told they didn't do this! I received 10 calls in total over a 12 day period, felt they were patronising"
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Posted 2 weeks ago
"Complete waste of time, sent all the documents and after confirming acceptance, they later declined. Had to scramble to re-finance, as we had by then paid a deposit of a few grand, on the basis of their acceptance... Useless..."
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Posted 2 months ago
"I was happy with the service until my situation changed. My husband was diagnosed with lung cancer, he had the lung removed and was off work (unpaid) I got made redundant and money was very tight, rang up to see if there was any assistance they could offer, such as a short payment holiday until we got our finances sorted and were back on our feet, I wouldn’t have even minded if the length of the agreement term had been extended with extra interest......but i got nothing, all they could come up with is that i would have had to sell the car if i couldn’t make payments and i would probably still owe them money, this was not a option as i needed the car to get my ill husband to and from hospital. We have had to borrow money off family and i have fallen behind on paying other bills ( thankfully THEY have been helpful) not to mention to added stress it’s caused myself and my husband all because of Motonovo’s attitude, what makes it worse is this is the second loan i’ve had with them and i’ve always paid on time. I won’t be going with them again."
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Posted 2 months ago
Jacob
"Great finance company very helpful over the phone when taking out a policy with them. Offering services which a lot of other company's wouldn't becuase of my age. They even took the time to call me a month after taking out the policy to make sure I was happy with all their services and if their was anything else they could do to help. Once again great customer service."
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Posted 3 months ago
Jamie Henderson
Unverified Reviewer
"Fucking joke"
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Posted 4 months ago
Albertus
"Fabulous company. I first used MotoNovo for car finance which was the best experience I've ever had in buying cars over a 30 year period. Efficient, helpful, friendly and super smooth. I recently took out an unsecured personal loan with MotoNovo. The whole process took minutes and funds were in my account within two hours. The interest rates are excellent and I suspect MotoNovo is shaking up the industry with brilliant service and amazing competence."
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Posted 8 months ago
MotoNovo Finance is rated 2.00 based on 8 reviews