“Still waiting….ordered 3 pairs of shoes 4 months ago multiple fake promises that they are in the post! Horrible company to deal with avoid at all costs. Read the other reviews on other sites I wish I had!!”
“Waited 11 (!!!) weeks for my shoes to arrive. When they finally did, they were too small. Went online to return them and found that because they were 'made to order' I can not get a refund, only an exchange...and I needed to contact customer services to arrange that. STILL waiting for them to respond..........
AVOID this company - I like to support small businesses, but NOT when their service is so APPALING!”
“Ordered 8 weeks ago, have contacted Joe Harris through website and Facebook but no reply.Have not received our order. He shows a glam lifestyle spending money he has provided no goods for. Do not order from Lords Club.”
“Ordered a signed book, even paid for faster delivery. Delivery date passed, no book. Contacted Lords Shop, item was out of stock. Not sure why they can't note on website the items that are out of stock, or alternatively have the decency to let customers know! 4 months still no book, absolute disgrace.”
“Easy online ordering and prompt despatch. Unfortunately one item arrived damaged, however the team at Lords arranged to send an immediate replacement which arrived in time to present this to the recipient - excellent service and thank you!”
“I am extremely pleased with the items I bought from Lords online shop. They are all gifts for a lifelong cricket supporter who, I am sure, will be delighted with them. They were delivered in good time and I thought were offered at a very acceptable price.”