How would you rate
HÜGGE Mattress ?
"Excellent customer service Matress fantastic pillows fantastic can not fault this company go above and beyond to make sure you get it when you want and that your happy with their product 😊👍🏻"
"Fantastic mattress ✔
Fantastic customer service ✔
Paul answers to your questions at any time of the day/week
"very comfy mattress, grandpa is now happy to come and stay with us!"
"I ordered the Hugge mattress and it was delivered on our preferred day as arranged. I couldn't wait to sleep on this mattress which looks so luxury and top end. Sadly after 10 days it was clear that this mattress was not for my arthriticy bones as it was just too firm for me. So disappointing as the mattress is cool which was our other main requirement. I contacted Hugge re a refund and that's where my expectations were blown away! Claire and Paul from Hugge went out of their way to be helpful.... Arranging for my mattress to be donated to a nearby charity. Communication has been fantastic.... No sense of pressure to keep the mattress if it wasn't right for me. So wish they did a softer version I would buy of this company again in a heartbeat! Give it a go you have nothing to lose and it might be perfect for you!"
"What a company! Went over and above to get me my mattress for the next day and when you have a bad back.... a good nights sleep really matters. Thank you from a very happy customer"
"So far so good. I no longer feel like I am sleeping on a hill when my husband is lying beside me. In fact apart from his snoring I wouldn’t even know he was there because there is no longer a dip in the middle of the mattress. We both enjoy a good nights sleep that feels comfortable and supportive.
Customer service was fantastic and easy to get in touch with when it came to delivery. They sent me a text to confirm a delivery day which wasn’t suttable for me and it was very simple to change the day to a date of my choice."
"I have been using my Hugge pillow for a couple of months and it has really helped my sleep. I have a shoulder injury and find that some pillows are not supportive enough or are too hard for the comfort level I like. It did take me about a week to adjust to it but now I wouldn't swap it as I would really feel the difference. The best thing for me, however, was my experience with the company. From the initial contact, the service has been really incredible. They reply promptly to enquiries and are incredibly friendly to deal with. The delivery was quick too. I would really recommend both the company product to my friends and family. Thank you Hugge :-)"
"Easy to use website and quick delivery. The mattress was ready to use in a few hours (with no chemical smell as reported by other similar mattress brands). Sooooo comfortable! We've had this mattress for three weeks and it's the best £600 I've spent."
"We spent ages looking at various beds in boxes for our new home and found it really difficult to choose which one to get. We’re so glad we chose Hugge! The mattress is firm but not hard like a sprung mattress. I’ve had bad experiences with memory foam in the past where I felt like I was sinking into the bed too and this has never happened with this mattress. It’s amazingly comfy; it absorbs any movement from your partner and so far hasn’t been too hot. We followed up by purchasing the pillows too and they’re also amazing! Really supportive but forgiving and soft as well.
The biggest decider for me was the customer service. Chatting to Hugge on Facebook messenger was super easy and they’re were brilliantly helpful, responding quickly and usefully to all my questions. They also offered to deliver the mattress that same day in the evening as we live locally, which was amazing!
One thing that would have been useful to know is the depth of the mattress - it’s very deep so we’ve had to buy new deep fitted sheets as our others won’t fit. But these are widely available so hasn’t been a problem.
Overall a fantastic mattress that I just love sleeping in, best pillows ever, and excellent service!"
"Very comfortable in all sleeping positions-soft but supportive and we are having much better sleep! And I’m fussy."
"I never realised how much difference a good pillow can make until I bought a Hugge one a couple of months ago. It took a few nights to get used to (mainly because I'd had my old pillow for so long!). Now it's perfect... Just firm enough - just soft enough. It's awesome.
Now wondering if my old mattress needs replacing with a Hugge one."
"The Hugge mattress is very comfortable and allows us to have a good nights sleep. It’s not as hot as our previous (memory foam) mattress.
Delivery was efficient and timely, and it actually came more quickly than expected.
We received two free pillows with our mattress - unfortunately we both find them a bit too firm, but that’s just personal preference and they’re good quality pillows which we’ll use in the spare room and will probably try again at some point."
"Amazing mattress!! Fabulous service from hugge. HIGHLY RECOMMEND!!!! 😀"
"Product does EXACTLY what it says and the quality and overall service is absolutely top notch!"
"Excellent, well impressed, very comfy sleep!"
"really sleeping well as is my husband - although he is still snoring! super comfort. no roll.very happy. pillows not so comfortable for my use, buts that's ok. main thing was the mattress."
"Best night sleep had in a long time"
"Excellent customer service that went above and beyond. Mattress is very comfortable and the pillows stay puffed up all night :-)"
"If you like a firmer pillow, this is the one for you. Superb quality and fantastic customer service. Can't recommend Hugge highly enough."