Hertz Reviews

2.75 Rating 8 Reviews
13% of reviewers recommend Hertz
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"Absolute Rip Off! £185 for half a tank of Fuel! another £120 in other charges that made no sense. started at £120 for 4 days and ended up at £640 for 4 days and a few house and half a tank of fuel. Be warned, they don't care, had the chance to be reasonable and help a bit, but were not interested! Don't use Hertz."
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Posted 9 months ago
Are you Hertz? No one is perfect. Reply to this negative review and show your potential customers that you value the feedback Hertz receives and that when things do go wrong you do your best to put things right. Reply Free
"I returned the car at Luton Airport. I was later charged £35 smoking fee. I don't even smoke and no one who was in the vehicle even smokes! I have reported this to Hertz over 10 days ago and was told that the car smelt of smoke and the charge is correct I have appealed this since and haven't heard anything back. It is 100 percent impossible that this was caused by myself I am a non smoker (and have never smoked) this is even declared on my life insurance"
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Posted 1 year ago
"Linda from the Hertz counter at DCA is a rock star. Some of the best customer service I've ever experienced."
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Posted 5 years ago
"thank you, Hertz! Appreciate the nice customer service :)"
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Posted 5 years ago
"Hertz I love great customer service So these 3 great Hertz folks found and returned a hard drive"
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Posted 5 years ago
"I love customer service! 3 employees recovered a hard drive that slipped between seats of my rental."
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Posted 5 years ago
"Chad provided excellent customer service."
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Posted 5 years ago
"I appreciate it and the customer service associate I spoke with was very helpful"
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Posted 5 years ago
Hertz is rated 2.75 based on 8 reviews

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