Russell
I returned the car at Luton Airport. I was later charged £35 smoking fee. I don't even smoke and no one who was in the vehicle even smokes! I have reported this to Hertz over 10 days ago and was told that the car smelt of smoke and the charge is correct I have appealed this since and haven't heard anything back. It is 100 percent impossible that this was caused by myself I am a non smoker (and have never smoked) this is even declared on my life insurance
6 years ago
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Hertz has a 2.5 average rating from 13 reviews

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