How would you rate
"Most horrendous customer service ever. Orders were dispatched quickly however within a month one of the heaters had broken. Again heaters UK were quick to Dispatch a replacement, however one of the bulbs was broken and we were told we may need to return the damaged products. Contacted Heathers UK on more than 5 occasions by email and phone to get the damaged bulb replaced and the damaged products collected however despite being told on numerous occasions someone would get back to me no-one ever did. This matter has been on-going since Feb, it is now the end of April and still nothing, so I have given up. We had to buy replacement bulbs from another supplier."
"The heater I ordered arrived OK & was fine. Nice looking & slim.. The only issue I had was that it doesn't seem to give out as much heat in relation to the suggested output online.
It was bought for my mother & I chose one that had higher heat output than was suggested but it stil wasn't enough. Can't afford another."
"The machine performed exactly as advised by the company and we are completely satisfied with the service and promptness of delivery"
"Excellent service. Ordered at 16.25 hrs delivered 10.30 next day."
"I purchased two heaters and one dehumidifier the advice and service I received was more than excellent I am so pleased with my purchases and would thoroughly recommend this company"
Product much quieter than my old one and condensation and damp disappeared. The 'laundry mode' on the timer is fantastic, particularly as no tumble drying facility."
"We ordered a panel heater direct from HeatersUK.
It had a complicated programming system and a battery. The battery indicator kept flashing 'low'. Without this, it would not retain the programmes.
When I contacted HeatersUK, who were very pleasant, they said that I had to get in touch with the supplier myself. This took sometime. Eventually they agreed to replace the whole thing. I all took longer that it ought. Meantime my daughter was cold in her flat.
"My emailed query received no response so I rang a week later. The customer advisor was helpful but had to get further information - he rang back within a couple of hours. Then it got a bit complicated. The heater was under warranty and we were told that the heaters would be collected to have the bulbs replaced. Then we got an email from Clarke International say they would send replacement bulbs if we could fit them. We could and they did. We were then unsure whether the heater would be collected by HeatersUK (but made the assumption that they wouldn't). Slightly confusing. However, the customer advisor was very pleasant, helpful and rang back when he said he would."
"Delivered as promised, process all very simple."
"Very good product and delivery"
"Only used on few occasions but warms up quickly and looks very neat and of very good quality. Very pleased with purchase."
"very happy with my purchase, my only comment the instructions a bit hard to follow but I seem to have been able to manage it manually."
"I have never heard of your company, so can you please tell me what I have purchased from you??
Thanks for your reply, yes I have ordered dehumidifiers , and the service was prompt and efficient, we are very pleasedwith them
Hi Apologies. You purchased a dehumidifier from our dehumidifiersuk.com website. Hopefully you had a good experience with your sale? Looking at the order is seems that you received your unit promptly. Regards, Terry
Posted 2 years ago
"The product was very good value was delivered promptly and works very well in our home."
"Bought for my daughter. She thinks it's great. Dries her washing in no time at all and has simultaneously helped remove algae/mold marks on he kitchen ceiling.
Has no doubt saved me a small fortune as she previously used my drier."
"A good machine that does what it promises.
The free Konig 'Weather station' measuring humidity and temperature is appreciated.
A quieter fan would improve the machine even more."
"the unit we purchased was delivered very speedily, and the unit is very economical to use
neat fitting, and we are extra pleased with it in our conservatory.
we will certainly buy again when neccasary,or require
many many thanks steve d"
"Bought a dehumidifier from DehumidifiersUK at a really good price. It works great and has made a significant improvement to our home environment."
"Just a great company with a wonderful product in the Veito range and customer service is marvellous with Dave being such an absolute star;
He ticks all the boxes in terms of delivery, technical support and communication.
Makes the company tick and gives complete customer satisfaction"