Jackie
Confusing purchasing process called to check price and availability told all ok and to purchase soon as prices are due to be increased. Placed order paid in full. Got a call the next day asking if we had made the purchase so said yes all done and paid was told ok great. 15 mins later get another call from someone else to say the price was wrong and we had to pay extra £150 or else they would cancel order and refund. Paid extra and awaited delivery. Came a week later than advised so in mean time had to hire. Eventually arrived with missing parts two weeks later still waiting for parts to arrive so potentially will need to hire again so more lost money. And to top it off after chasing for a week for invoice after we had paid it is only for original amount with no sign of invoice for additional money we were asked to pay. The saga goes on defiantly not worth the supposed discount ted price as all in all it’s worked out more expensive. Call messaging centre is frustrating especially when all they can do is take a message. Amateur set up and wholly unprofessional AVOID
5 years ago
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Heatersuk has a 4.3 average rating from 53 reviews

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Alice, Customer Support

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