4.52 Rating 196 Reviews
88% of reviewers recommend GRADE MOBILE

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Postal Service, Courier
average delivery time
Next Day
on-time delivery
accurate and undamaged orders
Customer Service
communication channels
Email, Telephone, Live Chat
queries resolved in
Under an hour
Featured Review
This review is set as featured by the company.
"Absolutely fantastic. I placed my order at 3 in the morning on Friday, at 10am I received a text that the phone's already been shipped, and Saturday early morning it was at my door. Surreal. Phone is indistinguishable from new, everything works perfectly so far. Battery 100%."
Posted 5 months ago
"Mobile showed signs of clear usage, scuffs, scratches and dent"
Helpful Report
Posted 1 month ago
"Product wasn’t as described or pictured however has fast delivery."
Helpful Report
Posted 2 months ago
"Received phone and sent back immediately as phone was burning hot when put on charge. Was phone thoroughly checked prior to sending out? Also phone was a little more “worn” than I had thought it would be. Agent was very helpful and sent return details immediately. Returned via Royal Mail same day - waiting to hear/receive replacement."
Helpful Report
Posted 2 months ago
"Yellow round outside of screen"
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Posted 3 months ago
"I purchased with this company because it guaranteed 24 hour delivery. 48 hours later the phone was still not with Royal Mail. It took 3 days to deliver a phone in London. Order Monday delivery Thursday. 2 days waiting indoors for nothing. No real apology."
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Posted 4 months ago
"Very dissapointed. Read the reviews and they seemed excellent. I ordered two phones grade A. One i had to send back because it was damaged and there were sockets and the key pin missing. The other one was good quality but things missing again. Both didn't have batteries! How am i suppose to switch them on. Been trying to call and no one answering."
Helpful Report
Posted 4 months ago
GRADE MOBILE is rated 4.52 based on 196 reviews