“An absolute disgrace company, I would never go back to them again,I had 7 years NCB bonuses and at the end of the policy they gave me 1 years,I rang them up and they said they need proof of my NCB as I told them I gave it to them in the starting of my policy and if it wasn't except able in the first place why didn't u cancel my policy,They won't add my NCB as I lost them Horrible company horrible service!!”
“How come they are on go comparison sites... i paid a full years car insurance for 650 which was the lowest quote by far... luckily no need to claim and my renewal is 505 which will be taken from card around the 1st off feb so so far so good ...”
“Absolutely shocking service, every time I called in with a query or an issue no one could ever help me out. I just kept getting told it was an online system and there was nothing they could do. the staff are also rather rude. I work within the insurance industry and I am absolutely appalled at the service from QUICKSURE I would not recommend this company to anyone if anything I will be warning people not to go through Quicksure as it must be one of the worst insurers I have used or come across!”
“Took out a learner policy paid my deposit upfront paid monthly payments then when I passed my test tried to change to a full licence said I was too young to insure?? So had to go with another insurance company and they still owe me a refund from my deposit just keep fobbing me off with excuses absolutely shit streak of a company!!”
“bag of shit cant get threw on number took 502 without getting any thing back off them do not use under any circumstances at least dick turpin work a mask”
“They was by far the most competitive on my polo. Very easy to insure online. Done in minutes. Then I changed my car and paid a small administration fee. Online all very simple and trouble free. I would recommend.”
“In January 2016 I was involved in an RTA.
I called my insurer Quick-Sure, who on their website and phone line claim to be one of the "UKs leading insurers".
They dispatched a recovery vehicle and took my car to one of its approved garages for repair.
This is where the fun begins:
I was provided with 2 Audatec reports stating that my vehicle was a Category C economic write-off. The reports were based upon pictures taken of my car at the scarp yard.
Quick-Sure openly admitted that no person had physically inspected my vehicle, and that the reports were based on the 6 pictures taken. I also disputed the validity of the report based upon the so-called engineer having no actual engineering qualifications except:
"AFFILIATE (AFFIMI) – ANNUAL MEMBERSHIP SUBSCRIPTION 2016/17 (FROM APRIL 2016)
£43.00
Those committed to pursuing a career in the retail automotive industry who don't yet have the experience or qualifications to join IMI as a full member, are welcome to join as an Affiliate. You'll have access to member benefits, information and training, and can upgrade to full membership status as you gain experience and qualifications."
Turns out their engineer bought the letters after his name for £45 on the internet. Great.
So having been left with no recourse except to accept their offer, I bit the bullet and took the pay-out.
12 months down the line I get a hand written letter through my front door from the new owner of the vehicle asking me for the keys and logbook. Turns out he had taxed and insured the vehicle using the MOT I purchased BEFORE my RTA I had 2 HPI checks done on the vehicle to confirm it had been taxed and insured using my MOT - it had. It also had no markers relating to Category C or ever having been involved in an RTA of any kind.
Alarms bells are ringing - strange and suspicious.
I then called the DVLA. Not only had the vehicle been repaired and sold on, it HAD NEVER BEEN REGISTERED WITH THE DVLA AS A CATEGORY C ECONOMIC WRITE OFF.
I was told explicitly by the DVLA that this was the insurance companies responsibility and was obviously against the law. I have now reported this company to Trading Standards, HMRC and the Insurance Ombudsman. I also have an open case against them with the DVLA "Sensitive Casework Department" regarding Auto-Motive Insurance Fraud.
After repeatedly making Quick-Sure aware of their complicity in Auto-Motive Insurance Fraud they stopped returning my phone calls and emails. People there will either deny all knowledge of the situation, claim they cannot help because they can't access the files, tell you they have forwarded it on to another department, etc, etc - essentially anything to get you off the phone at that given moment. Which is why I took to sending emails (as they are legally binding documents you can refer to in court) suddenly emails addresses disappear, people no longer work there, mail service returns sent messages due to spam.
Eventually I reported the matter to the Police and I am currently beginning to build a case to litigate against them in Court.
These people are unscrupulous, liars and fraudsters.
(taken from their website)
Quick-Sure Insurance PLC are:
REGULATED BY THE FINANCIAL SERVICES COMMISSION IN GIBRALTAR.
REGULATED BY THE CENTRAL BANK OF IRELAND FOR CONDUCT OF BUSINESS RULES.
SUBJECT TO LIMITED REGULATION BY THE FINANCIAL CONDUCT AUTHORITY IN THE UNITED KINGDOM.
REGISTERED IN GIBRALTAR NO. 87580
I have reported them to HMRC, Trading Standards The Police, The Insurance Ombudsman and the DVLA.
I would not under any circumstances purchase insurance from this company.”
“Not a great experience. Really competitive premium to insure my daughter as main driver on a provisional. Went to upgrade insurance when she passed her test and premium £2,500 over the average quote. Have cancelled and hopefully that will get my refund but looking at other reviews, not confident. Should have opted for a more mainstream company. That said, I did get through on the phone and the rep I spoke to was very pleasant and helpful.”
“There a scam who arnt a big company you ring them you cant get through you email them they get back to you they cancelled my insurance avoid them like the plague they use mailforwardin po boxes as there addresses,do not take insurance out with them there a bigus company go with a company that is more reputable”
“If I could give no stars I would. Please never ever get insured with this company. Your wasting your money. Yeah your covered if you get pulled but if you crash your fault/other drivers fault or weather then your in a pickle and will get nothing. They will cancel your policy without telling you and there's nothing you can do. Please please do not use this company unless your loaded and can buy a car again n get a whole new insured policy!!”
“DONT TOUCH THIS COMPANY WITH A BARGE POLE! bought a one month learner driver policy, 2 days later my car developed a major mechanical fault and would be off the road for 4 weeks, called to cancel the policy and was charged £45 cancellation fee, even though this was during the cancellation period, and I was a returning customer. The customer service is no service at all, if you complain they just hang up, shocking!”
“Taken renewal insurance without my authorization & premium sky high very poor company ethics this company needs to closed and customer money returned.”
“BEWAYE of this insurance company. They cancelled insurance without knowledge and now the premium has gone sky high just because this cancellation has to be declared while applying for new insurance with other providers. This company does not even deserve any star. And plus they have not even refunded the money.”
“Quotation so cheep didn't finish till payment page tried calling them so many times looks company is on holiday car need to get insured now well looks like need to get professional company to get me insured”
“If I could've gave them no stars they'd still owe me a star . Absolutely disgusted they cancelled my policy after taking first payment of £310.82 then the 1st months payment . Also I have never received any policy documentation either by email or post or carrier pigeon. And they've cancelled my policy over a week ago and I've been driving my car to work and taking my 4 year old daughter to and from school without knowing I wasn't insured. They hung up on me 3 times when questioned about the company morals . Stay away from these cowboys now I'm nearly £400 out of pocket and have no insurance . So thanks not only for causing distress and alarm once I'd found out . I also have to take time off work due to not being able to get there it's 60 mile away . Oh and I can't go to see my daughter for my contact arrangements.
I hope you're proud of your poor working ethics.”
