Be Wiser Insurance Reviews

Name: Be Wiser Insurance
Rating: 2.61

2.6 Rating 314 Reviews

39 %

of reviewers recommend Be Wiser Insurance

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2.6

Based on 314 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email

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Email:

Customer.Care@bewiser.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Husband taken out car insurence 34days later car sold as unrepairable. Insurence been on same day.NOW 5YEARS LATER RECEIVED SOLICITOR LETTER DEMANDING 340POUND DEPT. WHAT A JOKE AS WAS PAID VIA DD.AND CANCELD .Avoid avoid avoid unprofessional”

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Posted 3 years ago

“The company is a scam! They retrieved my banking details and renewed my third party work insurance in August wihtout my consent. When I noticed they took money off me without my consent on theth of January, First day of national lockdown, they refused to cancel the policy. I explained I had been on universal credit since August, was looking for work, locked down at home with my child. They refused to cancel or freeze the policy. I had paid until the 26th of Janurary and they hadn't informed close brothers who runs their account. They cancelled the policy. Wanted £46 then now claim I owe £70 odd whilst I paid £16 a month for a self employed cleaner policy. I couldnt work safely from home since March 2020. They sit at home refusing to help those who are at risk of catching the virus at work, are stuck at home with a child. They didn't deserve the trust and business I gave them for a year, they renewed without my consent and harrassed me for money ever since the contract ended August 2020”

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Posted 3 years ago

“Be Wiser and find another company. Very bad experience. All they are after is money. they are just a broker not an insurence provider. I insured my car but after few months I could not afford to carry on repairs so I got rid of the car. All payments were uptodate until that moment and I am on Furlough I had other priorities. I contacted them explaining my situation the only thing I did not do is cry and beg. All I got was NOOOOO CAN NOT CANCEL!!!!!!!!!!! but I can swap it to another car. Since I had another car I gave the reg but no one got back to me with a price so after few days I got another insurence company to insure that car. After few days and threating emails mentioning that they were not able to get in touch with me ( Which was a lie), I decided to contact them and ask for an update I got the same answer. CAN NOT CANCEL. Pay the out standing or else send to a debt collector. so in the end I ended up paying the outstanding. Very Bad experience I had with this company. I really wish if i could go back in time I will tell my self not to sign up with them. Please Find another company for your insurence purposes. AVOID”

Helpful Report

Posted 3 years ago

“AWFUL company.. would not recommend. Especially for young drivers. Scammers if you ask me. Charging me extra for something that wasn’t even my fault. My choice was pay it or we will cancel your insurance. Very upset and very stressful experience. Wouldn’t wish it on anyone.”

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Posted 3 years ago

“Stay away from this company”

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Posted 3 years ago

“Had someone call for an insurance quote which I didn’t ask them to do. Then they told me there was error on my insurance. Which I got corrected with my previous insurance company called them back. I was told the person dealing with it would call me bk as he was on lunch. 5 days later I am still waiting for the call back I’ve read other reviews regarding the advisor being on lunch and not getting call backs. Or silly mistakes with insurance”

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Posted 3 years ago

“Rubbish company ever. I have 4 years no claim bonuses from a car and they accepted my no claim bonuses for a van insurance at the begining. (my qoute was £3800+) After 5 mothns they called me and "sorry we do not accept your no claim bonuses because they came from a car, if you want to keep this insurance pay +2k more or you can cancel for cancellation fee which is £900+. After 5 months, they forced me to pay an extra £2+ or £900 cancellation fees. I'm preparing a court for this company.”

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Posted 3 years ago

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Posted 3 years ago

“Taken money not only twice but also third amount. Told me your mistake! Where is the refund and the numerous promised calls from so called customer services 🤷‍♀️ Promised called 9am this morning after speaking to you last night. ... oh what a surprise no call !! Do not use this company ever”

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Posted 3 years ago

“Taken the payment upfront then proceeded for ten months to take another 1.5 times the amount again! Then pretended they were giving me a free year when in fact they have taken money! Do not use! They say it’s there fault but not refunding. Disgraceful company and be wiser if you do not use them”

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Posted 3 years ago

“As with other comments on here a complete sham of a company. I have been charged £100 plus admin fees for cancelling. They then hounded me for even more money when I refused to pay as I had not been sent their terms and conditions. Avoid”

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Posted 3 years ago

“Was offered a £10,000 quote on a £500 car online couple minutes later I was then called up And a women transferred me to there sales team where I waited on hold for 10 minutes then was hung up on so I called the number back and then waited on hold again and was hung up on. customer service - -10/10 Utter Joke for giving a £10000 quote for a £500 car try rob you out of money”

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Posted 3 years ago

“did quotation with Confused.com with final price of some £450 for van insurance. I ve been satisfied so bought full year policy. After 2 days they called me back to confirm details, nothing changed and i have been told to pay double that price or cancel policy and pay leaving fee. Never again deal with them.”

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Posted 3 years ago

“Please don't use this insurance broker go to money supermarket or compare the market. I cancelled down my 78 year old dads car insurance yesterday that I rang directly to obtain the day before, they were charging him £700! He has a completly clean licence and small car, I was able to get 57 lenders and not one of them was above £250 the policy I took out for him was £199, I even applied direct through there website with all his details and it was only £314 I questioned as to why the premium is double if you call... They couldn't answer me, he was charged £50 to cancel it. Please please don't use them”

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Posted 3 years ago

“No clue about customer care Clearly the training with this company is attack formation. No clue why they are calling me so. All to be confronted by a lady with no customer service or listening skills whatsoever. When I find out why they are calling I most certainly not will not care. And certainly will never use them”

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Posted 3 years ago

“During the current covid 19 situation , be wiser have been terrible . No communication between departments , no reading of notes on file before ringing , offering deals , then saying they can’t do that because you’ve paid the deposit online . Be glad when both policies are finished so I don’t have to deal with you again .”

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Posted 3 years ago

“Started okay renewed policy without asking me then wanted loads of money to cancel made paying remainder difficult avoid a nightmare if I could get my hands on the person on the other end of phone he would be toast”

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Posted 4 years ago

“These people are absolute, utter pests. I visited some car insurance comparison sites and as a result Bewiser rang my number multiple times a day. Completely unsolicited nuisance calls.”

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Posted 4 years ago

“After having car insurance the Be Wiser for 3 years I asked for a renewal quote which was too expensive so I cancelled the policy AFTER the end of the monthly payment. They are now hounding me for the money for this year even though I have produced evidence that I no longer have that vehicle and I have paid everything I owed up!! They have even put a Debt recovery company on to me!!”

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Posted 4 years ago

“Absolute wankers my van was stolen and instead of any sympathy these idiots kept trying to take payments,when I spoke to a few of these people they actually thought they were rocky Balboa on the phone 'telephone tough guys' ,,but it was actually the most stupid button pushing women who got me so frustrated,always paid a extortionate price on my van of 240 a month this was over a year next year 180 as I always paid my insurance on time you would think these people would respect and also offer to help you when your vehicle was stolen instead of trying to fleece you for money and try belittling you over the phone.Absoulte filth I'd love to get my hands on the cocky fuckers which handle there phone lines.”

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Posted 4 years ago

Be Wiser Insurance is rated 2.6 based on 314 reviews