Fresh Insurance Reviews

Name: Fresh Insurance
Rating: 4.06

4.1 Rating 81 Reviews

77 %

of reviewers recommend Fresh Insurance

Company Reviews

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4.1

Based on 81 reviews


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01527332231

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service, careful and thorough in finding the right policy for me, helpful and a really friendly agent.”

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Posted 6 years ago

“Excellent customer service and fully understood my policy requirements”

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Posted 6 years ago

“Rip off!! the only thing that went well was the date they fitted the black box. From then on nothing but problems for my son. They charged him extra for miles,wanted an extra £50 per month because he stayed else where a couple of nights a week due to work commitments. My son paid this because he wanted the one years no claims. He had a small bump to his car, which was no fault of his in march this year,the car was an old corsa with scrapes and a couple of dents in on it anyway when he bought it. The company phoned him and asked about it,, it was totally fine and my son clearly stated he did not want to make claim. The man on the phone said ok no problems then basically. Its coming to the end of the year and suprise suprise he got a call today about the CLAIM HE MADE IN MARCH!!! totally fuming as he has heard nothing at all about this since MARCH!! No letters or emails. And as i have said HE NEVER MADE A CLAIM!! so now he has a fight on his hands about this and i bet you all the money in the world they do not have the recorded phone call they apparently always do. Bare in mind this now NOVEMBER!!My son is a good driver, never speeded, always paid direct debits on time. Disgusting company!! Cant wait to get rid of them. I will make sure i slaughter this company on every review site i can find.”

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Posted 6 years ago

“Extremely efficient and well informed. Made the whole process as painless as possible even under difficult circumstances. Many thanks Ryan!”

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Posted 6 years ago

“Excellent professional service by Matt. Happy to reinsure with Fresh. Thanks”

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Posted 6 years ago

“I got a quote from Compare the Market and this came out top and they advised I call them directly to confirm all the details so I called. The woman on the phone was lovely to talk to and very helpful. She had to check with the underwriters a couple of times because I live by a river and wasn't sure how long I held my previous insurance for. She was efficient, patient, kind and friendly.”

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Posted 6 years ago

“Excellent service advisor was very helpful and explained everything in detail about my cover. Also good price”

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Posted 6 years ago

“so so disgusted with this company.i renewed and even though it was only 2 days into my cooling off!!! period they wanted £60 to cancel...they have repeated ly took money for any little changes ive made. a real scam company dont be fooled by them”

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Posted 6 years ago

“Ripped off by this outfit, most unhappy about it and will be going to the Ombudsman. Ladybird and Fresh will not see me again as a customer, you know what you did and I will get my £275 worth by slaughtering you in every review site I can find. Pay up front and they will rip you off by insisting on a change to your policy which will cost you money. Funny that.”

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Posted 6 years ago

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Posted 6 years ago

“Everything dealt with in professional manner”

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(Home Insurance) - Posted 6 years ago

“these people are con men stay well clear”

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Posted 6 years ago

“A1 service many years 5 star”

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Posted 6 years ago

“2 week saga without a kitchen sink for over 2 weeks: first they decided my plumbing problem wasn't covered, then after 3 days of disagreement decided I was covered sent 3 different engineers out over 2 weeks (although on two occasions engineers just didn't show up) and when they did arrive they didn't know why they'd been sent out or had been entirely misinformed and I had to chase up insurance after each time, then after I chased them up for well over 2 weeks they concluded that I actually wasn't covered. Huge hassle for absolutely nothing and of course they won't help.”

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Posted 7 years ago

“i wouldn't have been with them for over 6 years if they did not deliver exeptional service”

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Posted 7 years ago

“Fresh's quotation model worked better for me than alternatives”

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(Home Insurance) - Posted 7 years ago

“N0 problems so far !”

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(Home Insurance) - Posted 8 years ago

“Very pleased with this company. Had a named agent who came back to me with very helpful information. Highly recommended. Hopefully I never have to claim but I feel confident it would be well dealt with.”

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(Home Insurance) - Posted 8 years ago

“I was disappointed that i did not receive my meerkats when Took out a policy with you”

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(Home Insurance) - Posted 8 years ago

“A OK SERVICES”

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(Home Insurance) - Posted 8 years ago

Fresh Insurance is rated 4.1 based on 81 reviews