“Kim was very friendly and responsive to my request. I wasn’t able to receive the item in time and she didn’t hesitate to provide a refund despite the item already having shipped. She was “today’s hero” for me! Thanks, Kim.”
Thank you. We're so glad Kim could help when your gift didn't arrive in time. It means a great deal that you took the time to share your experience.
— The Feetz Team
“This is my honest review of Feetz & Co. I was upset that my purchase wasn't going to make it in time to be given as a gift. Email from them saying it's on the way but the actual tracking said only a label was created. I took the time to email my frustrations and got a very apologetic reply from Kim. She wanted to make it right and offered me to pick out a gift on her. Long story short, Kim went over and beyond to fix what I felt was wrong. Thank you Kim. Your efforts are more than appreciated...... TD”
Thank you, Thomasena. We really appreciate you giving us the chance to make things right, and I'm so glad Kim could help turn your experience around. Thank you for your kindness and for taking the time to share your honest review.
— The Feetz Team
“I have had the best experience with this lovely company. They were prompt to respond to my questions and they resolved concerns immediately and graciously. I highly recommend this fledgling business.”
Thank you! Knowing we could answer your questions and resolve your concerns is exactly what we hope for with every customer. We truly appreciate your recommendation.
— The Feetz Team
“Hello Kim,
I want to thank you for your extraordinary customer service. I did receive the ankle bracelet that I wanted, after you stepped in to correct my mistake in ordering. I wanted a style that I can “live in” and not have to remove when sleeping or bathing
and the Nile Anklet is all that.
I am very impressed with Feetz & Co., both for their products AND the amazing
customer service.”
Thank you for your kind words. We're so pleased to hear you're enjoying your Nile Anklet, and it was a pleasure helping you get the right one.
We truly appreciate your support.
— The Feetz Team
Thank you, Jill. Your kind words mean so much to us.
We're so glad our pieces help you feel your best. We hope you enjoy wearing them for years to come.
— The Feetz Team
“Customer Service resolved my problem very quickly, I have recieved a full refund for my silver anklet that arrived not fit to wear, it was oval in shape and would not stay connected, restored my faith in this company,”
Thank you so much, Paula. While we're sorry your anklet wasn't right for you, we're glad we could resolve things quickly and restore your confidence in us.
We truly appreciate your understanding and your kind words.
— The Feetz Team
“Hi, I ordered an ankle and sad to say it was not big enough. I expected a hassle to return it but to my surprise the customer service (Ms. Kim) reassured me NO hassle would be a problem. They refunded me right away. Thank you for a customer service hassle free experience.”
Thank you so much, Rosa. We're sorry the anklet wasn't the right fit, but we're so glad we could make the return process easy for you.
Thank you for your kind words. It was a pleasure helping you.
— The Feetz Team
“The halo anklet didn’t work out for me but the customer service was second to none. I had to have a refund and it was done within 3minutes. Kim went above and beyond to sort it out. I’d have no hesitation to order from them again.”
Thank you so much for your kind words, Chrissie. While we're sorry the Halo Anklet wasn't the right fit for you, we're so glad we could help make things right.
It was a pleasure assisting you, and we truly appreciate your trust. We look forward to welcoming you back again.
— Kim, FEETZ & CO.
“Loved my Halo Anklet! They were perfect for my recent vacation and added a nice touch to all my outfits. Super comfortable to wear and great quality. I'll be ordering again!”
Thank you, Shantal. We're so glad your Halo Anklet was part of your vacation.
We love hearing it added the perfect finishing touch to your outfits. We look forward to welcoming you back again.
— The Feetz Team
Thank you, Anahita. We're so glad your new piece was even prettier than you expected.
We hope you enjoy wearing it and that it was the perfect finishing touch for your beach vacation.
— The Feetz Team
“Received my Halo anklet today, and while it's a little more oval than perfectly round, honestly it sits even better on the ankle that way. Absolutely love it!! 💕”
Thank you, Nicole. We're so glad you're loving your Halo Anklet.
We love that you found the oval shape sits comfortably on your ankle. Enjoy wearing it.
— The Feetz Team
Thank you, Chrystal. We're so glad your Halo Anklets exceeded your expectations.
We hope you enjoy wearing both your gold and silver pieces, and we look forward to welcoming you back again.
— The Feetz Team
“I purchased this for my daughter as a little surprise, and she loves it. The Halo anklet is so pretty and well made. I'll definitely be ordering again!”
Thank you, Debra. We're so glad your daughter loves her Halo Anklet.
We truly appreciate your support and look forward to your next order.
— The Feetz Team
“Shipping took a little longer than I expected, but they reached out to explain that they're a young company just getting started — and honestly, I completely understand that. They followed up with a little gift, and the anklet I ordered is absolutely adorable. Everyone starts somewhere, and I'm more than happy to support a small business with a vision like this. Wishing them all the best! 💕”
Thank you so much, Amanda. We really appreciate your patience and your kind understanding.
We're so glad you love your anklet, and it means a lot to have your support as we continue to grow. We hope you enjoy wearing it, and we look forward to welcoming you back again.
— The Feetz Team
“I received the silver ankle bracelet today it doesn't sit correctly around my ankle and it's uncomfortable.It looks beautiful but hurts on.I want to thank Feetz their customer service is fantastic.I will definitely purchase from them again.Thank you for your very fast response.You are amazing”
