Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

DirectTeethWhitening.io Reviews

4.3 Rating 371 Reviews

83 %

of reviewers recommend DirectTeethWhitening.io

Company Reviews

Product Reviews

4.3

Based on 371 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.2 out of 5

About DirectTeethWhitening.io:

About Us

DirectTeethWhitening.io is the leading UK supplier of Crest 3d White Strips and whiteninge gels. We only sell 100% genuine products that come directly from US manufacturers such as Crest, Pola, Philips and Colgate. Our product quality is second-to-none. Unlike some online retailers who sell open-boxed / fake products, all of our products are dispatched in immaculate, factory-sealed cellophane wrapping.

Contact us before leaving a review

Please dont leave a review if you havent receiveed your order yet. Please get in touch with us and we will provide your tracking link. orders@directteethwhitening.io

Visit Website

Write Your review

Tell us how DirectTeethWhitening.io made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

DirectTeethWhitening.io 5 star review on 21st March 2024

DirectTeethWhitening.io 5 star review on 2nd February 2024

DirectTeethWhitening.io 5 star review on 21st October 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I never got the order that that I paid Or send it again or refund me thanks”

Dear Customer, I apologize for the issue with your order. We show that it has been delivered yesterday. We've sent you an email and look forward to your reply. Kind Regards, Customer Support

“Beware this company! They actually ship from America and your delivery will take nearly 2 weeks to arrive not the 4-7 days advertised. Also terrible customer service. There are similar websites you can order same product same cost,ships from within the UK and comes in 2 days… order with them instead!”

“had no confirmation and no way to contact them is this company legit???”

“I have received no confirmation email and no product it has been over a week so fed up I wish I had read these comments before I ordered with this company!!!!!”

“Received no confirmation email and can't contact company. I will be getting my bank to investigate this payment seems extremely odd”

“I placed an order a number of days ago and have still not received a confirmation email or any details whatsoever in either my inbox or my junk. Tried to contact the email provided on the website and it just comes up as an unrecognised email. Very disappointed.”

“I’ve received no confirmation that my order has gone through,I’ve checked my spam folder and nothings there and there’s no way for me to contact you..this seem pretty sketchy”

Dear Customer, Our confirmations emails were not working properly at the time of your order. Please contact us at orders@directteethwhitening.com Kind Regards, directtetthwhitening.io

“I have not recorded my order neither did I get an order number or confirmation. I have sent an email to the contact address listed and there’s been no response. I’m really disappointed as I purchased the item here because of the good reviews posted”

Dear Martha, Sorry to hear you havent recieved your item yet. Please check your spam folder for an email confirmation as they normally go there. I will email you sepereatly with your order tracking code so you can track your order. Kind Regards - Customer Service Team

“My order took a long time to arrive. I did not receive any acknowledgement of it. My email to customer services was returned as undelivered.”

Hi There, Please can you check your spam folder for the email confirmation. This is automatically generated once you place and order with you. I will email you directly in regards to the tracking information so you can track your item. Kind regards

“Hasn’t turned up. But I’ve been asked to write a review.”

Dear Rowan, Tracking shows that your package has been delivered. We've sent you an email with the shipment details. Kind Regards, directteethwhitening.io

“I have not received my order from 1/1/2024!”

Dear Customer, Tracking shows that your package has been delivered on the 12th. We've sent you an email. Kind Regards, Customer Service

“My whitening syringe came in a plastic bag with no nozzle or any instructions! Couldn’t use the gel as without the nozzle it was coming out all over the place. Sent 2 emails and no response! No UK helpline number. Waste of money and very poor service!”

Dear Customer, We would like to replace your order at no cost. Please contact us at orders@directteethwhitening.com Kind Regards, Customer Service

“I am still waiting for the order , not received to date 22 Dec 2023 !!!!”

Dear Andrea, We've sent you an email about your order. Kind Regards, Customer Service

“I never received the item, still wait for it after 3 weeks”

“I wasn’t going to leave a review just yet but since I was emailed asking for the review I have done so. I placed an order in 30th November and still waiting on my order. I have emailed for an update but haven’t received a response yet. Says my order was dispatched on 5th December.”

“Still no order”

“Order hasn’t shown up.”

“No sign of purchase Poor communication apart from initial correspondence Please refund my money”

“I ordered my teeth whitening strips 11 days ago and still have not received it. For that reason I will not purchase them from White Strips Direct again. The tracking says it’s still held up in the USA”

“Never received my order”

«
1
2
3
»

DirectTeethWhitening.io is rated 4.3 based on 371 reviews