Thanks for the lovely review Madeleine and apologies that we haven't always got a full selection of sizes. We are working on this and hopefully you'll see more stock of the size you need in the future.
HI Mike
Sorry to hear that you have had issues with your return. If you could drop us an email with your tracking information we can look into this.
I am afraid that we don't refund items which we don't receive but most couriers companies and Royal Mail offer compensation for lost parcels.
“This is a great site for your cycling gear. I have a good collection and the gear is perfect and comfortable to wear. The group on Facebook is friendly and very motivational. I highly recommend.”
“I have been a FLAB customer since you first started trading and have bought items at Cycle shows and on line. They have a superb customer focus and produce items of great quality and choice.
Wholly recommend them for both the larger frame and the more traditional cyclist. They have filled a much needed gap in the market
The staff are also friendly and passionate to help
A great store, brand and ethos!”
“I love the fact that there is an inclusive cycling clothing brand, and the quality of the gear is fantastic. I don't feel like a busted sausage in these! Customer service as also great.”
“Great shirts! Always get nice compliments on them, and the fit is just right. Would love to see FLAB make bib shorts for the short-legged, stocky guys, but we can't have everything.”
“Extremely helpful on the phone enabling me to make my purchase. It arrived in good time and I ordered two items the same for fit, I returned the wrong size and exchanged it for the required size which also came swiftly.
Polite, helpful, speedy delivery, what more can a customer ask for. Will definitely use again in the future. Many thanks.”
“both ,myself and my son (a large lad) both wear FLAB tops and jackets. Even after 4 days of strenuous cycle camping, my jacket still didn't smell after all the climbing”
“Great quality and sizes to fit pretty much all shapes. Reasonable prices. Since any kit not already ex-stock is make custom to order, there can be a lead time.”
