Crofton & Hall Ltd Reviews

4.74 Rating 172 Reviews
94 %
of reviewers recommend Crofton & Hall Ltd
Merchant Metrics
Shipping & Delivery
Delivery Methods
Average Delivery Time
Next Day
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read Crofton & Hall Ltd Reviews
Anonymous  // 01/01/2019
I placed an order only to receive a refund a few days later as product was out of stock! Disappointing as item was for a gift.
Posted 1 hour ago
Love it superb quality would highly recommend
Posted 23 hours ago
Still waiting on a response re. a coat. I ordered a faux one was sent a real fur one. It was expensive and I’ve emailed several times.
Posted 2 days ago
Really happy with my purchase, thank you!
Posted 1 week ago
Thanks great
Posted 2 weeks ago
Excellent service and shoes
Posted 3 weeks ago
Absolutely delighted with my welligogs purchase especially with the 10% off, free delivery and arrived 3 days later considering it’s Christmas that is brilliant. Easily ordered very pleased indeed
Posted 3 weeks ago
First time customer, haven't received my order, very disappointed!!! Won't be visiting this company again. 🙁
Posted 4 weeks ago
I placed an order with Crofton & Hall, the money was taken from my account and I received an order confirmation.
I was then advised of a delivery date which came and went so I contacted C&H to track the parcel, I was told that the order had been “fulfilled”.
I then chased the order again 3 days later, again I was told that they would track the parcel and then update me later.
I then received an email that evening advising that the order could no longer be fulfilled and I could expect a refund.
I am absolutely disgusted in the service, taking over 6 days to advise the customer the product that they have been told is on the way is not even in stock.
Will not use again.
Posted 4 weeks ago
I think it would be useful to have a returns label with the goods. It was quite a process having to go into the website etc
Posted 1 month ago

Posted 1 month ago
Fantastically quick delivery! Thank you
Posted 1 month ago
I ordered the most beautiful coat. It arrived very quickly and in perfect condition. The fabric is very good quality and the details are lovely. I was also very impressed by the quality of customer service.
Posted 1 month ago
You caused me unnecessary stress. See my review on Trustpilot and act accordingly.
Posted 1 month ago
They E Mailed me 3 days after I ordered the coat I wanted for my daughter for Christmas to say they couldn’t supply and they would send e a refund
Posted 1 month ago
Truly dreadful, no sign of my order after over three weeks and they are not answering the phone or replying to emails. Is this a scam or just the worst possible service. I shall be trying to get my money back. DO NOT BUY FROM THIS COMPANY
Posted 2 months ago
I am delighted with the service from Croftonandhall. My order arrived much sooner than expected. So happy with my boots, such a great price too.
Posted 2 months ago
I love these slippers so much , I have bought these for my mum and all my girl friends. Lockdown never felt so glamorous.
Posted 7 months ago
Bought these for my mum, she loves a good pair of slippers and these are her new favs.
Posted 7 months ago
Brill service and great products. Took 2 days from ordering to arrive. Love this company
Posted 11 months ago
Crofton & Hall Ltd is rated 4.74 based on 172 reviews