I placed an order with Crofton & Hall, the money was taken from my account and I received an order confirmation. I was then advised of a delivery date which came and went so I contacted C&H to track the parcel, I was told that the order had been “fulfilled”. I then chased the order again 3 days later, again I was told that they would track the parcel and then update me later. I then received an email that evening advising that the order could no longer be fulfilled and I could expect a refund. I am absolutely disgusted in the service, taking over 6 days to advise the customer the product that they have been told is on the way is not even in stock. Will not use again.