Caple Insights

Caple have a Customer Happiness Grade of D. Customers are unhappy with their customer service.

 

D
Happiness Grade
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D

Customer Service - Average

50.00%
Industry Average
" Engineer called, funnily enough diagnosed the same repair, that was a week ago, called Capel today & initially they seemed unaware of an engineer visit & then was cut off, have contacted original supplier as it is evident that Capel simple have no idea of Customer Service. "
- Bertie Bear

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Alice, Customer Support