Carol Howett
3 out of 4 appliances we bought for our new kitchen all failed or did not work at all. Cables customer service and replacement policy is terrible. We have been without a fully functional kitchen for 8 weeks, we have spent our own money having to eating out or takeaway and buying equipment to allow us to cook ie steamer, crockpot and air fryer. Due to no fault of our we are out of pocket by at least £1000!! Caple are not in the least bit bothered about this and all the stress and anxiety it's had on us. We had to wait 2 weeks for a domestic engineer to come out, then all he did was look at our hob ask if it had ever worked since being installed and said " if I take it apart i may end up damaging your new kitchen and if I can't fix it I won't get paid" our oven and microwave were letting steam out all over our brand new kitchen units, the only thing that works is the tap and that even leaked on our new oak flooring. Absolute nightmare. DO NOT BU FROM CAPLE go with a trusted name.
1 year ago
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Caple has a 1.3 average rating from 47 reviews

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