Caple Reviews

1.80 Rating 5 Reviews
20% of reviewers recommend Caple
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"Bought a caple wine cooler only 3years ago and it has lost its ability to cool due to a manufacturing fault when pipes were not correctly joined and Caple are not interested at all. My advice is never buy a Caple product as you are lucky if they last at all due to reading other customers experiences.Poor quality products and poor company attitude to their customers who they clearly do not value!!"
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Posted 2 months ago
Are you Caple? No one is perfect. Reply to this negative review and show your potential customers that you value the feedback Caple receives and that when things do go wrong, you do your best to put things right. Reply Free
"Dishwasher in warrantee, pump & circuit board failed, took three weeks to repair. Within two weeks, same error code but this time accompanied by a burning smell & melted a dishwasher safe plastic container. Engineer called, funnily enough diagnosed the same repair, that was a week ago, called Capel today & initially they seemed unaware of an engineer visit & then was cut off, have contacted original supplier as it is evident that Capel simple have no idea of Customer Service. Don't use them is my recommendation."
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Posted 3 months ago
"We had a complete new kitchen install and went for the CAPLE products which included Double Ovens, Microwave combination, Steam/Grill combination, Chimney extractor, Hobs etc - total of 7 items. Items where premium end with touch sensor controls and auto cleaning functions etc. WHAT A BIG MISTAKE !! Absolutely gutted that within 5-6 years - 5 (FIVE OUT OF SEVEN !!) of the items have FAILED/NEED REPAIR. (Old HOTPOINT appliances which where 15 years old where still in god working order but dated ). CAPLE not interested as they are out of warranty - suggested we arrange for local engineers to repair. If you are looking for reliable products to stand the test of time - FORGET CAPLE brand - many more to choose from out there."
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Posted 6 months ago
"Had kitchen installed with Caple fridge, oven, dishwasher and induction hob less than 4 years ago. The fridge broke down after about 11 months (replaced under warranty thankfully) and the hob died after 3 1/2 years of light use. Not a good average."
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Posted 7 months ago
"It is 2 years since we had a new kitchen fitted,the tap we have is a Caple product & I thought it would be out of warranty when it started dripping. I tried without success to get fresh ceramic cartridges & contacted the company,they asked how long Id had the taps,took my Adress & said the new parts would be with me next morning,no cost because the taps are guaranteed for 5 years,this morning first thing they arrived. I am so chuffed,what fantastic service."
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Posted 1 year ago
Caple is rated 1.80 based on 5 reviews

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