Buy Spares Reviews

2.60 Rating 5 Reviews
40% of reviewers recommend Buy Spares
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Popular Questions:

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About Buy Spares: We are the spare parts specialist. In fact, we are the UK’s largest retailer of spare parts and accessories for the home and garden.

Phone:
0844 557 5575

Location:
Connect House, Talbot Way, Small Heath

Categories:
Electrical
Home Appliances
Home & Garden
Electrical
Home Appliances
Home & Garden

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Courier
Customer Service
communication channels
Email, Telephone
"quick delivery, and a free pen!"
Helpful Report
Posted 1 year ago
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"Prompt and efficient service especially on return items"
Helpful Report
Posted 1 year ago
"I am shocked to discover that my numerous attempts at phoning Buyspares in August 22/23 to obtain a £30 fridge shelf has cost me exactly £35 by ringing an 0845 number. And there was me thinking the call handlers were very professional by taking their time to try and help me. My advice, don’t ring this 0845 number as you’ll pay big time on your phone bill William Spence"
Helpful Report
Posted 3 weeks ago
"bsolutely dreadful Absolutely dreadful. Web page told me to order certain spares, they were wrong. I paid extra for next day delivery and found they were not even close to the right part. When returning they only refunded £11 of £21 stating postage fees - for their mistake. Absolute con artists. Avoid at all costs. Will be taking my complaint higher. Trading standards and fair training have been contacted."
Helpful Report
Posted 6 months ago
"Worst customer service and experience. Waited 6 weeks for a Maytag clothing dryer part. After following up many times, they updated me after 6 weeks to tell me that the package was lost and that I would be reimburse. Didn't even attempt to rectify the situation and to ship another part. Unacceptable! Please DO NOT waste your time and deal with them...."
Helpful Report
Posted 7 months ago
Buy Spares is rated 2.60 based on 5 reviews