Brights Locksmiths Ltd Reviews

4.92 Rating 170 Reviews
99 %
of reviewers recommend Brights Locksmiths Ltd
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41 Alexandra Street,Southend,Essex.

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Anonymous  // 01/01/2019
phoned for assitance, confirmed someone was calling within half hour, turned up earlier, very nice and polite young man Mason, confirmed exactly what was wrong and fixed problem. Completely satified with the service and would highly recommend this company.
Posted 3 days ago
Excellent service; rapid response, very professional and reasonable prices. Thoroughly recommended.
Posted 2 weeks ago
I bought a vintage Rolls-Royce the keys for which had been lost in the dim and distant past. After a few false starts with local locksmiths I discovered Brights, sent them the locks which they duly dismantled and made keys for. I had them back in just over a week. A nice young man called Jamie did the work and kept me informed.
I shall be giving them more work!
Posted 2 months ago
Amazing service.
I would highly recommend them.
I had a very difficult old lock that I hadn’t been able to open for years since I moved in the house.
I was told that I probably would have to have a new lock. But they’ve actually managed to make me a new key because they couldn’t put a new lock in that door.
Honest charges and great guys.
Thank you so much for completing my Mission Impossible!!!
Posted 5 months ago
Very rude,expensive and arrogant. I needed some keys cut and they wanted to charge me £6.90 each, I was told that I would not get that type of key cut anywhere else cheaper, after I refused to pay the extortionate price I was told "yeah good luck with that then"!!, found a local Dry Cleaners who charged £3.50 each and did them straight away with no fuss. This is not the 1st time I have had issues with this company and wouldn't recommend them at all.
Posted 1 year ago
Very good service and picked my lock to get keys out within 5 mins. Would highly recommend. Steve's very good
Posted 1 year ago
Mason done a great job changing my locks. Highly recommend
Posted 1 year ago
Mason done a great job changing my locks. Very polite and kind!
Wouldn't use a different locksmith, i also recomemd mason to do your work.
2 years guarantee with there work so well which is great
Posted 1 year ago
Boro and Aaron were superb and very professional.

A credit to your company

S Kalar.
Posted 1 year ago
Very professional outfit, Aaron was very polite and professional though out would highly recommend Aaron and the team at brights.
Posted 1 year ago
We used Brights 5 months ago to gain entry to our property. In the process our brand new front door was damaged, which has a noticeable scratch on the front. Despite countless calls, emails, messages with them promising of them getting it fixed, nothing has been done. They don’t return any of my calls or messages. It even states on their website that there will be “no damage” on gaining entry. Poor customer service- would not recommend.
Posted 1 year ago
Excellent service. Dropped my keys down a lift and Brights came out within half an hour and got my keys out from underneath the lift. Definitely value for money!
Posted 1 year ago
Fantastic job done by Mason, great business that I've known since the 1960s that I would highly recommend. Great service with good prices!
Posted 1 year ago
Never been let down by brights. 5 stars
Posted 2 years ago
Great job done by a lovely chap called Mason, quick efficient and professional. Many thanks
Posted 2 years ago
Locked my keys in my VW car, Mason got in within 10 mins and damage free! Time to de stress.
Great work, many thanks Brights.
Posted 2 years ago
Extremely pleased with the work Mason done for me this morning, upgraded my security to my flat. Feel so safe now!
Posted 2 years ago
Was locked out my home and brights saved me! Kind down the phone from the office and rapid response. Mason the engineer was kind and professional, moved down to Southend 3 weeks ago and can already say I would reccomend this company! Many thanks.
Posted 2 years ago
Great work done by Mason, lovely chap done a wonderful job and gave me the best advice!
Posted 2 years ago
Lovely and honest staff at brights, Mason was honest on the job and made me save £50 when he could of easily charged me without me knowing anything. Highly appreciate this company.
Posted 2 years ago
Brights Locksmiths Ltd is rated 4.92 based on 170 reviews