“Very rude,expensive and arrogant. I needed some keys cut and they wanted to charge me £6.90 each, I was told that I would not get that type of key cut anywhere else cheaper, after I refused to pay the extortionate price I was told "yeah good luck with that then"!!, found a local Dry Cleaners who charged £3.50 each and did them straight away with no fuss. This is not the 1st time I have had issues with this company and wouldn't recommend them at all.”
“Mason done a great job changing my locks. Very polite and kind!
Wouldn't use a different locksmith, i also recomemd mason to do your work.
2 years guarantee with there work so well which is great”
“We used Brights 5 months ago to gain entry to our property. In the process our brand new front door was damaged, which has a noticeable scratch on the front. Despite countless calls, emails, messages with them promising of them getting it fixed, nothing has been done. They don’t return any of my calls or messages. It even states on their website that there will be “no damage” on gaining entry. Poor customer service- would not recommend.”
“Excellent service. Dropped my keys down a lift and Brights came out within half an hour and got my keys out from underneath the lift. Definitely value for money!”
“Was locked out my home and brights saved me! Kind down the phone from the office and rapid response. Mason the engineer was kind and professional, moved down to Southend 3 weeks ago and can already say I would reccomend this company! Many thanks.”
“Lovely and honest staff at brights, Mason was honest on the job and made me save £50 when he could of easily charged me without me knowing anything. Highly appreciate this company.”
“Locked myself out this morning, Brights was great down the phone very polite and the engineer Mason was quick to attend site in this cold weather! Got in quick and damage free! Thank you.”
