Betta Living Reviews

Name: Betta Living
Rating: 3.30

3.3 Rating 882 Reviews

56 %

of reviewers recommend Betta Living

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3.3

Based on 882 reviews


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0161 622 9460

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Customerservices@bettaliving.co.uk

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Betta Living 5 star review on 12th October 2016

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beta living bought their kitchen furniture from j jo also known as j & j ormerods of stacksteads near rawtenstall lancashire .”

Helpful Report

Posted 7 years ago

“We have paid out £2100 (by cheque), as most, we were conned stating cheque was the only payment method. We did have an outstanding balance to pay and have been contacted by We Fit Any Furniture (same director as Betta living) stating they can honour the order but at an additional £500 on top of the outstanding balance. We thought about doing this and paying by credit card (which they state is acceptable). I have since spoke with our bank who state we would only get money back if there was paperwork to confirm what the payment was for, hence a copy of the order on We Fit paperwork, so that the bank could start their investigation. We have had nothing in writing from the "New Company" and I dare say we won't be getting any. What to do???? Well I think we may be better standing to a loss of £2100 than paying the balance which, including the extra £500 is nearly another £2000, hence a potential loss of nearly £4000. If we were to lose that too it would be devastating. Never again will we be conned into paying anyone by cheque without receiving the goods first.”

Helpful Report

Posted 7 years ago

“I had a kitchen fitted with back in August last year not even six month most of the handle came off, I cannot customer services even work letters and I am still waiting. In the meantime even now the handle are all falling off the cupboard. For the amount money I paid I expected better after services. I would not recommend your company to anyone especially with the outcome that I had from you. Ms Emanuel”

Helpful Report

Posted 7 years ago

“Does anyone know how you stand with the finance agreement? Our kitchen was due to be delivered when the company went into administration. The full cost had been paid by shawbrook.”

Helpful Report

Posted 7 years ago

“Hi All just to let you all know that i got my deposit back from the finance company not sure if it will help anybody else but it took a lot of emails and phone calls Good luck to all of you who have been conned like i was.”

Helpful Report

Posted 7 years ago

“When choosing a kitchen we saw these, a designer came round told us all units are sealed to prevent the panels from blowing. Great we thought!!!!! We went ahead had the kitchen fitted which cost us £10,000 pound! Lo and behold 6 months later panels by the cooker have blown along with a panel around the boiler casing, by the dryer and the door under the sink. Been waiting since April to have new panels fitted, the are stacked up in the kitchen, they are good at sending parts but not in a rush to do anything with them. Very poor quality and after sales service. Not worth the money we spent. And now left with panels that need fitting. Furious!!!!!!”

Helpful Report

Posted 7 years ago

“Earlier today I put a review on here about the fact I have been misled about buying bedroom furniture and the company has now gone into administration. This afternoon I have filed a complaint with the action fraud squad and am advising any of you who have lost money in this disaster to contact your local action fraud squad too.”

Helpful Report

Posted 7 years ago

“I paid my last installment t on two bedrooms £5000 two days before they shut down. We at pensioners too how does this man sleep at night.”

Helpful Report

Posted 7 years ago

“My kitchen fitting started at the end of November 2014, two years on it is still not complete, can anyone advise who supplied Bettaliving with their cabinets? I think all I can do is pay for them again, I need 5 doors. Next are being nice but don't seem to be doing anything to support their customers, this is particularly disappointing when the brochure I bought from had "Next kitchens" across the front, surely they should be taking some responsibility for this? The most expensive/stressful mistake I have ever made,”

Helpful Report

Posted 7 years ago

“We paid a deposit to betta living 20 hours before administration. Luckily for us we have now got it back as we are covered by the bank as we took out the finance options. However, before anyone should consider purchasing from the 'new betta living'. Just have a look at companies house and see how many companies Noel Dean has set up over the years. They all have very similar names. Serial offender at running a company into the ground, setting up a new company and then only buying the order book. If you go anywhere near them just make sure you pay by credit card or take out finance. If not you will have no cover.”

Helpful Report

Posted 7 years ago

“Every thing paid £1482 deposit because the designer couldn't accept cheques big mistake this was three days before going into administration , then the cheque was cashed the day before going bust .As pensioners in our eighties it's money we can ill afford to lose . Now the same man can start up another company the next day as he no shame . We should all get together and put in on watchdog to let everyone know . They don't answer the phone and the administrators don't reply to any emails”

Helpful Report

Posted 7 years ago

“After three years trying to get our kitchen finished (now on third set of peeling doors and plinths) the fitter for the latest set didn't turn up this morning. Then found out they have gone bust! Opened the supplied doors to fit them myself and found betta living have been consistent to the end - three of the doors are the wrong size!! What a useless company. Wefitanyfurniture will not answer the phone (some hope!) don't touch any of this guys' companies with a barge pole.”

Helpful Report

Posted 7 years ago

“On 17/09/2016 we visited Betta Living on a whim to look at some kitchens and ended up having the designer call out to our house a couple of hours later as they had a free slot that day. We got our design and haggled on the price (at least it felt like we did) and agreed a price and paid the deposit on the day, Now, the strange thing is, the designer said he couldn't take a card payment and we would HAVE to pay by bank transfer. (didn't find this strange at the time as I have paid other bills in this way) Original designer was sloppy and it was only when the surveyor turned up that we realized the designer hadn't given us any drawers in the kitchen! Really?! So the surveyor left saying he would sort it with the designer and come up with a new updated plan, which he did and 2 days before he was due to come out to finalise our kitchen, we heard that the company had gone into administration. Heartbroken! We tried and tried to contact them but to no avail. So we tried to issue a chargeback with our bank only to be told that we couldn't because we had paid via faster payment and not used our card (think back to the designer saying he couldn't take a card payment, it would need to be via the bank). This naturally has made me very angry. We have had numerous emails from the administrator basically telling us that the company is gone and there are no assets to pay our deposit........ BUT LO AND BEHOLD.....Noel Dean, owner of Betta Living, has started up 4 yes 4 new companies, and have bought the order book for betta living and plan to work on a case by case basis to honour the sales orders.....ONLY AFTER THEY VERIFY IF WE STILL HAVE FINANCE SET UP..........so if we didn't, they would just have taken our deposit and ran off with it, set up a new company and said "sorry sir, that isn't us - we are called We Fit any Furniture" This seems like a royal scam to me......Watchdog best be all over this, because it sounds suspiciously like Noel Dean has just pulled a fast one on his customers and pocketed the deposits! Stuck now, because we cant get our deposit, we are being ignored (mostly) by the new company and even if we do somehow manage to get a kitchen, 1) is it going to be same quality kitchen? 2) is it going to have a warranty? 3) what if anything is broke/missing/wrong, where do we stand legally? Please, we need someone to champion the consumers on this one! James”

Helpful Report

Posted 7 years ago

“Well were do we start as they took my money 2 days before going into administration and they say the didn't know? My fault was that I paid by cheque and it was cashed on special in 2 days?? makes me even more mad that Iam sure they and the salesperson new what was about to happen?Now they have the front to open up again!!!!!!”

Helpful Report

Posted 7 years ago

“I am extremely angry at the dishonest way in which Betta Living has taken such a large sum of money, for Bedroom Furniture from myself, in the knowledge that the company ceased to trade on Friday 4th November 2016!!! I was asked to pay by Cheques, which I would NEVER do; I ordered my Bedroom furniture in October 2016; unfortunately I suffer from a neurological degenerative disorder, which I am sure other customers have medical problems: and makes life difficult BUT, I have an extremely intelligent mind. I have read all the published reviews and I am in the same position; I also cannot find anything about "We Fit" online which also doesn't bode at all in a positive light. I really do NOT know how the previous owners can sleep at night and I am pursuing all avenues to try and recoup my money. I truly hope that other customers maypursure the self same avenues, as myself, and have some financial success. A VERY DISGUSTED Customer.”

Helpful Report

Posted 7 years ago

“If anyone who as been ripped off by this company has any luck getting through to someone could you please put the phone number on here please,has I am £4000 out of pocket by these con artists .”

Helpful Report

Posted 7 years ago

“Hi there, We made an order for wardrobes and have paid £4000 already, they were supposed to be delivered last week. Has anyone been able to get in contact with the new company. We were given a number for ' We fit' via the administrators, but no one is picking up. Please let me know if you have heard from them or been contacted. Thanks”

Helpful Report

Posted 7 years ago

“Johnny Taylor came round designed a kitchen and took £4000 deposit off us 2 weeks before they went bump as if he didn't know.”

Helpful Report

Posted 7 years ago

“In my opinion and from my experience Betta Living and the agents and fitters they employ have raised the meaning of the word ''duplicity'' to fresh heights. I would not recommend my worst enemy to employ their services or buy their product. Victor Unsworth Stafford”

Helpful Report

Posted 7 years ago

“I cant believe Betta living knew they were going into administration but still took my order and my huge deposit and closed down. They have the guts to open up again as WE FIT ANY FURNITURE. i wouldn't touch them with a bargepole.. stay away from these people.. Michael”

Helpful Report

Posted 7 years ago

Betta Living is rated 3.3 based on 882 reviews