On 17/09/2016 we visited Betta Living on a whim to look at some kitchens and ended up having the designer call out to our house a couple of hours later as they had a free slot that day. We got our design and haggled on the price (at least it felt like we did) and agreed a price and paid the deposit on the day, Now, the strange thing is, the designer said he couldn't take a card payment and we would HAVE to pay by bank transfer. (didn't find this strange at the time as I have paid other bills in this way) Original designer was sloppy and it was only when the surveyor turned up that we realized the designer hadn't given us any drawers in the kitchen! Really?! So the surveyor left saying he would sort it with the designer and come up with a new updated plan, which he did and 2 days before he was due to come out to finalise our kitchen, we heard that the company had gone into administration. Heartbroken! We tried and tried to contact them but to no avail. So we tried to issue a chargeback with our bank only to be told that we couldn't because we had paid via faster payment and not used our card (think back to the designer saying he couldn't take a card payment, it would need to be via the bank). This naturally has made me very angry. We have had numerous emails from the administrator basically telling us that the company is gone and there are no assets to pay our deposit........ BUT LO AND BEHOLD.....Noel Dean, owner of Betta Living, has started up 4 yes 4 new companies, and have bought the order book for betta living and plan to work on a case by case basis to honour the sales orders.....ONLY AFTER THEY VERIFY IF WE STILL HAVE FINANCE SET UP..........so if we didn't, they would just have taken our deposit and ran off with it, set up a new company and said "sorry sir, that isn't us - we are called We Fit any Furniture" This seems like a royal scam to me......Watchdog best be all over this, because it sounds suspiciously like Noel Dean has just pulled a fast one on his customers and pocketed the deposits! Stuck now, because we cant get our deposit, we are being ignored (mostly) by the new company and even if we do somehow manage to get a kitchen, 1) is it going to be same quality kitchen? 2) is it going to have a warranty? 3) what if anything is broke/missing/wrong, where do we stand legally? Please, we need someone to champion the consumers on this one! James