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Agilio Software (Dental) Reviews

4.9 Rating 169 Reviews
99 %
of reviewers recommend Agilio Software (Dental)
4.9
Based on 169 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
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About Agilio Software (Dental):

Practical software to run your healthcare practice.
Our integrated services take care of compliance, training and HR so you can take care of what matters most: your patients

Visit Website

Phone:

0330 165 9712

Email:

info@agiliosoftware.com

Location:

Elm Tree House, Bodmin Street,
Elm Tree House, Bodmin Street
Holsworthy
EX22 6BB

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I am a dual site Practice Manager, I have been using I comply for over one Year now and I honestly don't know how I would manage without it. We use a one Year cycle and each Month I get a prompt to let me know what tasks are due that Month. I-Comply has everything I need and more! Each document has an explanation on how to carry out the task, there are policies, procedures, risk assessments and audits to complete or update as necessary. Decontamination logs are all available on I comply, Dental Nurses at the practice find them very useful for keeping accurate records I comply is great for managing HR at the practice with useful guidance and overviews to read through, staff handbook policies, contract templates, appraisal forms, annual leave and staff training logs. On top of all this, the agilio team are very friendly, supportive and knowledgeable when giving advice, I often do free Webinars that they provide too After 22 Years working in Dentistry, I highly recommend any Dental Practice has I-comply, it will definitely help!
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Posted 2 years ago
Thank you for the fantastic feedback Jennie. We love that you are loving iComply. It is amazing to hear you are finding practice life much easier with iComply by your side 😁
Posted 2 years ago
I have been using iLearn initially while nursing and now using iComply in addition to it managing the practice. I could not recommend Agilio high enough. Extremely helpful for managing compliance in the practice (successful CQC inspection just couple of months ago proved it) Their team of experts are very knowledgeable, friendly and always happy to help. They gave me lots of useful advise and info while preparing for the inspection. The best thing about iComply is that you can be confident that, as long as you follow the system correctly (which is easy because it's so user-friendly), your compliance will be to the required standard to keep you CQC-ready.
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Posted 2 years ago
Thank you for the five-star review Oxana. We're so pleased you're enjoying our products and services and let us know if there's anything else we can do for you. 💖
Posted 2 years ago
As a manager overseeing multiple sites, I found iLearn 2.0 an invaluable resource for our organization. One of the things I really appreciate about the platform is its user-friendly and intuitive interface. This makes it easy for our team members to access the courses and resources they need, regardless of their location or the device they are using. iLearn 2.0 also offers a wide range of courses and learning materials. From industry-specific knowledge to leadership development, the platform has something for each role. In addition, the system allows learners to create their PDP and monitor CPD. But the biggest advantage of the iLearn 2.0 platform is the support it offers. Whenever our team members have questions or need help with something, they can easily get in touch with the support team. Practice Managers, including myself, have two dedicated support team (Nikki and Laura), who are always friendly and helpful. This has been instrumental in ensuring that our team members are able to make the most of the platform and get the most out of their learning experience. I would highly recommend it to a manager/provider who is looking to improve the efficiency and effectiveness of their team as well as to any individual learner whom no doubt would find this system and support invaluable, just like I do.
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Posted 2 years ago
Thank you so much Jurgita. We really appreciate your great feedback and will share it with the team. Look forward to working with you and Angle House in 2023!
Posted 2 years ago
It is so useful having all functionalities in one place. From staff rota, annual leave, sickness, clocking in and out system... staff messaging service and compliance/staff training. it makes keeping track of all very easy.
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Posted 2 years ago
Thanks for taking the time to leave a review Cheryl. We're delighted that our solutions are making a difference in your practice!
Posted 2 years ago
Excellent platform for cpd courses for medical field
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Posted 2 years ago
When I first became PM in 2019, I never thought I would be able to keep on top of all the policy updates, as well as HR etc. We joined Agilio and I have never looked back! The support we receive is invaluable and I honestly feel as though we are one team at times, as we have built up such a rapport with Agilio staff! We have just recently had our first HIW inspection and the feedback received couldn't be better. We could not have done without Agilio! Thank you!
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Posted 3 years ago
Kelly, thank you so much for your fantastic feedback. We are so pleased to hear you are finding Agilio products and the amazing team so invaluable to your role and your practice. Well done on passing your HIW inspection. We look forward to continuing our working relationship with the practice for years to come.
Posted 3 years ago
iComply seemed a little overwhelming at first, but with Nikki’s support and knowledge all soon became clear! We have almost completed our first year’s cycle, with the whole team benefitting from the latest guidelines, procedures and protocols. Thank you so much, we couldn’t have done it without you!
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Posted 3 years ago
We are delighted to hear this wonderful feedback. We are so happy that the whole team and practice are benefiting from iComply. Congratulations on passing your CQC inspection and do let us know if we can provide any further assistance.
Posted 3 years ago
Very helpful, supportive and knowledgeable. Software simple to use for all. Training course good and helpful. Would recommend any practice to use. Several packages available to support any size dental practice.
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Posted 3 years ago
Thank you so much for the great feedback. We are so pleased you are finding Agilio beneficial for your team and practice. Let us know if we can help you further
Posted 3 years ago
Initially the system appeared a little overwhelming but I was assured it would soon become second nature and it did. ITeam Rota system means everyone knows where they’re meant to be, no more asking “what am I doing today” Leave section avoids anyone asking for time off when another staff member is off. The compliance is clear and concise and not too ‘wordy’ Easy to chase up those who need a nudge to read documents too! Always someone knowledgeable on the end of the phone to answer my (many) questions. Almost 1 year in and I can honestly say I’d be lost without it.
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Posted 3 years ago
Thank you for the great comments, Amanda. We are so pleased you are finding iTeam Rota so beneficial. It's great to hear you have found it clear and concise and it has now become second nature in the practice. We will also pass your feedback on to the customer support team 😁
Posted 3 years ago
Agility software helps us to maintain our compliance requirements. The new look is easier to use with the colour coding system. I find the webinars very useful too.
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Posted 3 years ago
Thank you for the lovely feedback, Lesley. We are so happy that you are enjoying iComply NextGen and are finding the dashboard easy to use. Keep an eye or for some more webinars coming really soon!
Posted 3 years ago
WOW what a first- year learning curve! being a new PM from October 2021, and then having a CQC visit, during a rebuild from 2 surgeries to 4. I comply ensure's that you complete all the correct up-to-date policies and procedures, and also help with preparing for a visit. It was an announced visit, therefore we knew what documents they wanted, I called I comply, and they gave all the numbers to the policies and audits required, this helped to focus if not completed, make sure that they were, and a great help with saving time. Having all the documents in the folders as evidence was invaluable, and the inspector was happy to work through them. I would recommend I comply to anyone that doesn't know where to start with compliance in a Dental Practice
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Posted 3 years ago
Fantastic feedback, thank you Sandra. Super news on passing your CQC inspection, well done to everyone. We're very pleased we could help and over the moon you would recommend us to colleagues 😁
Posted 3 years ago
Been really delighted with the whole service that IComply gives. We recently had a CQC Monitoring Interview, and we fet prepared due to the ongoing compliance that IComply prompts. The template CQC Monitoring Interview Qs and As were super helpful, and the team responded to individual questions quickly. The interview went really well- a big thank you to the team at IComply.
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Posted 3 years ago
Thanks Andrea for your super feedback, CONGRATULATIONS on passing your CQC inspection! We're delighted to have helped and please let us know if we can do anything else for you & your team. 😃
Posted 3 years ago
I have been so impressed with I comply, particularly with HR support by Sophie, Kelly and Beth and compliance support by Leonie. It is amazing to have individuals to ask for help when dealing with something new or tricky and to seek advice from. I would highly recommend I comply to any practice owner.
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Posted 3 years ago
Its taken us a while to get our heads around it i must say but now we have its been a godsend! Without it i have no idea how we would keep up with all the legislation. The team at Agilio have been very helpful and supportive and always at the end of the phone if we needed them. Its something i believe could help so many other practices, it's a great way to keep on top of all the protocols and processes
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Posted 3 years ago
Agilio software helps us maintain our compliance needs and CPD requirements. Easy to use and regularly updated. It makes a mammoth task a lot more manageable. Wouldn't be without it now.
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Posted 3 years ago
I find iComply has a great and efficient team. I always speak with Lynne on Compliance and Adam on HR and they are always helpful and knowledgeable. I spoke with Debby on 25th January. She was helpful and efficient and made my session enjoyable. I am loving iComply's new look. The colour coded scheme is really useful to help you prioritize tasks. Also, the dashboard pie chart graph is great to have an overview of the activities and less intimidating than the older version.
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Posted 3 years ago
The knowledge and support of the team at Agilio is amazing. I highly recommend them to anyone needing compliance/training/advice. Absolutely brilliant.
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Posted 4 years ago
Leonie was amazing! She was so patient with the million questions i asked her! She was very polite, very soft spoken, and knowledgeable. Amazing service!!!!
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Posted 4 years ago
Hi Deniz thank you so much for your feedback. Our member support team are always here to help and we are so pleased to hear that you have had great experiences when contacting us.
Posted 4 years ago
Excellent software , I find it so easy to use and was it was so useful when the practice had a CQC inspection .
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Posted 4 years ago
Thank you for your positive review and we are very glad to hear that the iComply system helped you through the CQC inspection.
Posted 4 years ago
We had our CQC inspection today which went amazingly! The inspector couldn’t have been more impressed with our compliance and organisation. We couldn’t have done it without all the help from the amazing team at Icomply. Thank you so much!
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Posted 4 years ago
Hi Paige, thank you so much for getting in touch with this feedback. We are so glad to hear how the iComply system and the team here helped you to have such a successful CQC inspection and look forward to continue working with you in the years to come.
Posted 4 years ago
Agilio Software (Dental) is rated 4.9 based on 169 reviews