Cloggs Reviews

3.71 Rating 7 Reviews
71 %
of reviewers recommend Cloggs
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About Cloggs:

Cloggs offers In-Season Top Brand Name Fashion Shoes, Boots, Trainers and Sandals. We provide Free Delivery and Free Exchanges for our customers. We Will Not Be Beaten on Price. Our shops are known for latest in fashion footwear and making your feet happy and comfy! We offer all the top brands including UGG, Timberland, Dr Marten, FitFlop and Converse.

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info@cloggs.co.uk

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Placed an order for a size 11 Dubarry Chelsea boots, they arrived Royal Mail 48 Tracking service. All well so far. Boots were far too small and narrow so advised them I would be returning and asked to exchange for another type of boot. Sent them back 1st class Royal Mail signed for. They received the boots the following day (had name of person in warehouse that signed for them) Sent customer service an email asking to confirm receipt of boots no response Sent a further 2 emails asking for a response No reply !! As I bought through PayPal I informed them I would be raising a dispute action. Suddenly a response at 7pm at night. Sent a reply straight back saying I wanted to cancel the order of the exchange boots due to the lack of confidence in the company. I was advised that boots has already been dispatched. That was 7 days ago and strangely enough no boots have arrived. I have asked them to send tracking number so I can see when the boots were sent and the whereabouts of them now No response. So I have raised an action through PayPal to take these bandits on.
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Posted 1 year ago
My partner purchased me some lovely Barbour boots from here for my Christmas present in October (not everybody starts their shopping in November/December). It was only by chance that I tried exact boots on in another shop, only for my wife to be upset to find out she had got me the wrong size. She messaged Cloggs to simply ask for a exchange of size, but apparently outside of exchange policy dates. What a load of nonsense, you simply can’t expect people to be stuck with unworn, in package boots that don’t fit. These are simply a Christmas present that my wife has wasted money on due to being the wrong size, she spent all her spare money on these and is distraught to find out that Cloggs have refused to give her the size she needs. I suggest you get back to me with a solution to this problem immediately. It is not acceptable to expect someone to keep a product that doesn’t fit, especially as I shouldn’t have even found out until Christmas Day about them.
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Posted 1 year ago
Cloggs is rated 3.71 based on 7 reviews