4.28 Rating 18 Reviews
83% of reviewers recommend


PO Box 518, - United Kingdom

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"Ordered a promade eyebrow cream it arrived not the colour advatised and no where near the colour it should be . I sent a email with both colours to show the difference to then be told they match when they clearly don't . I won't be ordering anything again as ill be worried won't be close to how they advatise it . awful ."
Posted 2 weeks ago
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"My daughter ordered the morphe palette as a present. Arrived today totally smashed and has covered my kitchen arm and my husband in eyeshadow. My daughter contacted customer services and they offered a 40% discount if I keep it, or refund in full if I send it back! Seriously! I cannot touch it as totally smashed. I will be taking this further as I have read so many other reviews like this. Disappointed is an understatement. Will never use them again. It’s strange how the reviews all related to the morphe pallets. Would appreciate a little more in the way of recompense beauty bay! Please feel free to contact me."
Posted 1 year ago
"Ordered a Morphe eyeshadow palette, when i recieved my palette it was completely smashed to bits and could not be used. As this order was being used as a gift i was unable to do so because of how bad the condition of the palette was. As i proceedeed to email Beautybay customer services they allowed me to keep the palette without returning it (had to go in the bin anyway) and processed a refund into my account. Will never order off beautybay again as they clearly dont put enough time into ensuring their makeup powders/shadows and blush will arrive safely on their journey."
Posted 2 years ago is rated 4.28 based on 18 reviews