Absolutely diabolical service from this company. I phoned and enquired on Wednesday, if a camera and lens was in stock. I was told yes it was and I could buy it through their website. No problem order it I did and paid for next day delivery. I then received a phone call and was told it was not in stock in that particular shop, but it was in a different branch and I could get it by Friday. I said OK, it didn't arrive on the Friday and I couldn't get it until the next week. I obviously cancelled the order as this shambles could not be allowed to continue. So now I have no camera and no £1100 I paid for it until the refund is processed. If I hadn't have phoned first and asked about stock I would not be so annoyed as mistakes do happen, but as I did I am. In Reply I think you should check your records before you answer as the parcel has been returned to you and a refund issued to my bank. Also this review was requested by email and if I have left three reviews it shows how annoyed I am. As I stated I phoned to check stock was there to be sent if I ordered with next day delivery and the order was placed 15 minutes before cut of time. This would not have been a problem if the stock had been there as I was told.