Printer arrived promptly but the way Parcelforce pack fragile electrical equipment in their vans is disgraceful. The driver seemed to prefer me to collect from his van than deliver the printer to my door. I was shocked to see that all the parcels had just been thrown in the back of the van and were in a huge pile. There’s a reason for fragile labels and this way up! They just don’t care. Let’s hope the printer hasn’t had its delicate electrical circuitry damaged by these clowns! It prints well when it decides its not offline, so a few issues. On Sunday it took me 4 hours to convince the printer to output a black and white job, it then decided to switch the ink back from matte black to photo black... very annoying and a waste of an A3 + sheet of archival matt and the ink. Please change your courier.