I have only used Wilkinson Cameras once so far, but I certainly will again in the future. I ordered a lens for my E-Mount camera over the festive holiday period, the transaction was perfect and the item was dispatched as promised. Unfortunately the courier service on this occasion was not up to their usual standard (DPD) and the delivery was slightly delayed. Obviously this was not the fault of Wilkinson Cameras, but I was very impressed with their customer service in dealing with the issue. After emailing my concern, a short time later, I actually received a phone call from Wilkinson, apologising for the late delivery and updating me on the service. I do believe that this type of personal touch goes a long way and in this day and age, where email communication always seems to take priority, should be recognised and commended. I did receive my lens and I am very happy with the product. However it is Wilkinson's service I will be returning for in the future. Products can be sourced in multiple places, but excellent service is harder to come by.