Good ....... and bad I had a reasonable idea of what I wanted and on my first visit, Clive was very helpful, let me handle the camera I wanted to see and suggested that I ring up and confirm it was in stock when I was ready to buy. when I went in to buy the camera and dealt with somebody else, I was also ready to buy some accessories. Starting with filters But according to the staff member I dealt with...... You don't sell filters for a Panasonic FZ200 Bridge camera's aren't generally designed to take filters. Yes sir, I know that looks like a screw thread, but it isnt. Well wrong on all three, chummy, which is why I've bought the accessories from somewhere else.......