After recently purchasing 2 cameras from the Preston store we enrolled on to the introduction workshop, unfortunately the first session was cancelled due to illness. The following workshop we weren't called to be given a place so had to wait months for this workshop despite already paying. Whilst I appreciate the staff are working in limited space within the store I felt we were on top of one another. To be told when I arrived the workshop isn't really for a my digital camera (Lumix) I believe wasn't a positive start. Whilst we'd purchased a Nikon DLSR and Panasonic Lumix TZ80 with 4K it was my belief that an introduction to photography was about any camera. In fact there wasn't much on the worksop I'm not able to perform with my camera. Also when my daughter with her Nikon was trying out a test with her camera where the assistant had difficulties with the camera setting to achieve the end result. Throughout the whole fiddling with the camera setting to achieve a picture at no time was the problem explained so we both walked away non the wiser. Overall I wouldn't enrol on another course, I felt whilst the staff were polite the course didn't offer anything that I hadn't already researched. I think the store has great product but the workshops need to be looked at.