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XpressFlower Reviews

4.7 Rating 5,211 Reviews

93 %

of reviewers recommend XpressFlower

Company Reviews

Product Reviews

4.7

Based on 5,211 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About XpressFlower:

Xpressflower .com is one of Singapore's leading flowers & gifts service provider that has been delivering gorgeous flowers for more than 15 years! Being a major player in Singapore's floral industry, we are committed to offering only the freshest flowers & gifts, backed by service that is both reliable & prompt. Xpressflower .com also carries an extensive range of products including soft toys, cakes, chocolates, wines & champagne and even home and lifestyle products! We collaborate with some of the biggest brands (e.g. Disney, Osim)to come up with the best selection of flowers & gifts!

Visit Website

Phone:

62801007

Email:

cs@xpressflower.com

Location:

160 Paya Lebar Rd, #03-03/04, Orion@PayaLebar
409022

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XpressFlower 5 star review on 4th May 2024

XpressFlower 5 star review on 3rd May 2024

XpressFlower 5 star review on 26th April 2024

XpressFlower 5 star review on 13th April 2024

XpressFlower 5 star review on 12th April 2024

XpressFlower 5 star review on 12th April 2024

XpressFlower 5 star review on 10th April 2024

Mr Chor Kwang Tay

651

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service”

Posted 1 hour ago

“It was indeed a very pleasant experience! And the purchase (product) was wonderful! Very much inline with expectations! Thank you!”

Posted 21 hours ago

Hi Kevin, Thank you so much for the positive feedback! We truly appreciate your kind words. We are extremely grateful to have loyal customers like you who trust us to bring happiness through our products. Your satisfaction and loyalty mean the world to us. Once again, thank you for choosing us! We look forward to serving you again soon. Cheers, Xpressflower Team

Posted 3 hours ago

“When I first saw your collection of flowers espedially artificial flowers I was attracted . I wanted to buy another two but was sold out”

Posted 1 day ago

“I had to send a wreath in short time and am glad that they can send on time. They provided progress update and included pictures of the wreath and card. When I needed a slight amendment to the card, it was also amended, followed and confirmed with a phone call and subsequently with email. Item was delivered and I received notification. Thank you.”

Posted 1 day ago

“the staffs at northpoint outlet is very sweet and patient with assisting me… my second visit here and quality and the services is still as good as my first !!! thankyouu kelly”

Posted 1 day ago

“Customer service is very good. But the flower quality is not fresh as can see from picture and also ordered a 9 stalk rose for long lasting meaning but came 10 stalk, cannot take out now also.”

Posted 1 day ago

“Every thing is so well organised. The staff is so welcoming , workìng diligently and patient.”

Posted 1 day ago

“I was a customer calling from Perth Australia and making an important order for a close relative in Singapore. It was an important delivery to me and XpressFlower met all my needs. They were very patient and helpful with my all my enquiries. They also kept me updated with the delivery. A nice touch to their service was that they sent me photo of the flower arrangement before delivery. Well done XpressFlower and thank you.”

Posted 1 day ago

Hi Danny, Thank you so much for the wonderful feedback! We are happy to hear about your positive experience with our services. We greatly appreciate your trust in us, especially when it came to making such an important delivery for your close relative in Singapore all the way from Perth, Australia. We understand the significance of this order to you, and we are glad that we were able to meet all your needs. We always strive to provide excellent customer service, and we are delighted to hear that our team was patient and helpful with all your enquiries. Keeping you updated throughout the delivery process is a priority for us, and we are glad that you appreciated this level of communication. Lastly, we are happy to know that the photo of the flower arrangement before delivery was a nice touch for you. Our team takes great care in ensuring that the flowers are beautiful and well-prepared, and we believe that sharing a snapshot gives you peace of mind regarding the quality of our work. Once again, thank you for choosing Xpressflower. Your satisfaction is our top priority, and we look forward to serving you again in the future. Best regards, Chuck CS Manager

Posted 1 day ago

“Nice bouquet and fast delivery”

Posted 2 days ago

“very good services by the way all my flowers are ordered only from express flower”

Posted 2 days ago

“I love to order fr XpressFlowers Other than Express replies Express Services Express delivery The Flowers are always pretty & fresh & affordable”

XpressFlower 5 star review on 4th May 2024

Posted 3 days ago

“Pleasant experience, polite and helpful service, showed me various bouquet designs that suits the occasion. Thank you.”

Posted 4 days ago

“GOOD JOB ! XPRESS FLOWER.COM”

XpressFlower 5 star review on 3rd May 2024

Posted 5 days ago

Hi Razlinna, Thank you so much for the wonderful note! We are absolutely thrilled to hear that you loved your third time experience with us:) We appreciate your support and are overjoyed to have been a part of your daughter's special day. It brings us immense joy to know that she loved the surprise so much. Thank you once again for choosing us to make her birthday celebration even more memorable. We look forward to serving you again in the future! Cheers, Xpressflower Team

Posted 5 days ago

“Love how efficient the delivery is and am very satisfied with what I have ordered and would definitely order from express flowers again”

Posted 5 days ago

Hi Keith, Thank you so much for the fantastic rating! We really appreciate your kind words and recommendation. We are thrilled to hear that you loved how efficient our delivery service was and that you are completely satisfied with your order. It's wonderful to know that we were able to meet your expectations. We are grateful for your support and look forward to serving you again in the future. Should you need anything else, please don't hesitate to reach out to us. Warm regards, Xpressflower Team

Posted 5 days ago

“Block timing delivery service was very helpful for our restaurant customer who want to avoid delivery during lunch time. We recived photo of actual flower it has been delivered besides DO. This is really good service to confirm and reference how the flower look like. We have been using them for more than 5 years recent improve of their service is quite impressive.”

Posted 5 days ago

Dear Naoko, Thank you so much for the wonderful feedback! We greatly appreciate your kind words and continued support over the past five years. We are glad that our block timing delivery service has been helpful, especially for avoiding deliveries during busy peak hours. The ability to receive a photo of the actual flower upon delivery is indeed a fantastic feature, allowing you to confirm and reference how the flowers look like. Your satisfaction is of utmost importance to us, and we are delighted to know that our recent improvements have left a positive impression. We will strive to maintain the level of service that has impressed you thus far. Thank you once again for your kind words and for being a valued customer. We look forward to serving you again in the future. Cheers, Chuck CS Manager

Posted 5 days ago

“Fast delivery and response by CS team”

Posted 6 days ago

“The flower is nice”

Posted 6 days ago

“Professional and swiftly update. Good experience with them”

Posted 1 week ago

“Lots of choices for different occassions at different budgets!”

Posted 1 week ago

“Very satisfied with the standard of service, Thank you”

Posted 1 week ago

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XpressFlower is rated 4.7 based on 5,211 reviews