Xpres Reviews

4.77 Rating 289 Reviews
95% of reviewers recommend Xpres
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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Courier
average delivery time
Next Day
on-time delivery
100%
Customer Service
communication channels
Email, Live Chat, Telephone
"Easy payment process"
Helpful Report
Posted 6 months ago
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"Products pretty good but postage seems a little high when I know other couriers are cheaper for the same weight x"
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Posted 6 months ago
"would like to change my invoice address without contacting cs"
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Posted 8 months ago
"Website always a little slow compared to others."
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Posted 9 months ago
"delivery cost is far too expensive"
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Posted 9 months ago
"Products - very happy with quality Delivery time - Excellent Customer Service - Not so good (in fact I considered going elsewhere but decided against it for the first two reasons) At the Printwear & Promotion Event at the start of 2018 I raised a technical query regarding printing. One of your staff took my email address and telephone number and said someone would be in touch - nobody did. Last month I raised a support request regarding blurring on printed mugs, provided a comprehensive description and photos - got a ticket number and a message to say support staff would contact me in due course - again nobody did. I appreciate that I am probably not considered a key customer and still finding my feet in terms of technical ability, however I do spend with you and am left more than a little disappointed in this lack of respect/consideration."
Helpful Report
Posted 9 months ago
"Love the company overall, but I do think charging 20% for an error in ordering is a bit steep and a bit uncalled for"
1 Helpful Report
Posted 10 months ago
"THANKS, GOOD SERVICE"
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Posted 1 year ago
"ok"
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Posted 1 year ago
"Not the cheapest, but they have the stock available"
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Posted 1 year ago
"A bit dearer then other companies but do a good range,"
Helpful Report
Posted 1 year ago
Xpres is rated 4.77 based on 289 reviews