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Winkl Reviews

4.8 Rating 636 Reviews

95 %

of reviewers recommend Winkl

Company Reviews

Product Reviews

4.8

Based on 636 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Winkl:

We believe every New Zealander deserves a great night's sleep at an affordable price. To make this possible, we're using technology, your feedback and old fashioned common sense to eliminate industry complexity.

No more high prices, long lead times, expensive deliveries, pushy sales people or hours in the store trying to decide on the best bed.

Just quality sleep, ordered online, at a great price.

Visit Website

Phone:

0210552329

Email:

Simon@winkl.co.nz

Location:

100 Park Road, Grafton ,
Auckland
1023

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Winkl 5 star review on 20th October 2023

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I get a great nights sleep, the pillow is at the right height for my head.”

Posted 1 day ago

“Delivery was very swift, the bed base is very substantial, really lovely. The mattress itself…. I really love it. It’s like no other mattress I’ve slept on. At first I thought it was too firm, and I like a firm mattress, but after 5 or 10 minutes it feels just perfect and I’m getting great nights sleep with it. It’s been a few months now and I wouldn’t go back to any other mattress.”

Posted 5 days ago

“Winkl deliver on what they advertise, the only surprise was just how good this mattress is.”

Posted 5 days ago

“Unfortunately Simon I find it hard to get a good sleep on this mattress so i will have to take up the offer to return it. Alister”

Posted 6 days ago

“I am in favour of supporting local, I am also pleased Winkl products are not pricey. Service & delivery is efficient & quick. The only thing I'm narked about is as soon as I bought my Lux queen mattress, there was a special deal with two pillows & a blanket! (you don't have to print this last sentence).”

Posted 1 week ago

“Winkl provided fast efficent service, product was excellent we couldnt believe it fit in the box, wow what technology, congratulations definitely will look into purchasing again in the near future”

Posted 1 week ago

“Love my winkle pillow as much as the mattress!! Definitely highly recommend..”

Posted 1 week ago

“An incredible mattress. Amazing sleep AND constant pain in hip gone in less than 30 days. The ONLY thing was the smell and having to sleep in spare bed. But used carpet sprinkle and vacumn off and wahlah.. Its so good the cats have taken it over. May need another one for spare bed BUT guests may stay too long. Love love love it. Sandy and John”

Posted 2 weeks ago

“Was pretty sceptical at first but thought if it didn’t work out then I’d just have to find something else and return it. But I don’t need to. It feels pretty firm but it’s definitely comfortable and very supportive. Delivery was also really, really fast.”

Posted 2 weeks ago

“I was very excited to recieve my Winkl. It arrived super fast and looked great. It ended up being too hard for me - although I gave it a good try. I've learned i really like softer mattresses. Winkl were wonderful at honoring me a full refund. I would still recommend Winkl for those who enjoy a Medium/Hard mattress.”

Posted 2 weeks ago

“Great to deal with, simple and smooth process, super quick delivery.”

Posted 2 weeks ago

“Love our new pillows, like sleeping on a cloud. Would highly recommend buying these.”

Posted 2 weeks ago

“Good pillow but slightly tall for my liking”

Posted 2 weeks ago

“So far - we are still within the 120 Day evaluation period - my wife and I are happy, especially her as my tossing and turning no longer wakes her, but I still find this new foam mattress quite firm. The mattress is also very deep/tall so it feels like you are on the top floor of a multi-storey building!”

Posted 3 weeks ago

“My fam Loves the mattresses but i myself gets some weird back pain below my neck into my shoulder blades i do not know if it is because of the pillow that i use or me being on the heavier side still within mattress specifications. We bought this mattress because we used a very similar mattress in South Africa the sloom mattress and i had no issues with my back using them! Thank you Tinus koen 022 611 8165 Please give me some feedback”

Posted 3 weeks ago

“I must admit I didn't have high hopes for the mattress as it was more than half price of our last one. With the 120 day no quibble return and you were having a sale we had nothing to lose so gave it a go (also being made in NZ was a selling point). Within a week we were converts, I think it's more comfortable than the tempur one we replaced and my wife's back is way better. Pillows are awesome too.”

Posted 3 weeks ago

“I feel in love with my girst set on linen sheets. The second was just a beautiful. There was a small issue and the customer service resolution was swift, generous and very approachable. Highly recommend beautiful linen”

Posted 1 month ago

“Excellent service and a great mattress. I have tried 3 other mattresses (expensive ones) in the last 8 years and none have worked as well and none had the free trial.”

Posted 1 month ago

“Uber comfy pillow that holds its shape really well. It's the perfect height for me and is just the right amount of firmness. I've had them for close to a year now and they've still held their shape and firmness really well.”

Posted 1 month ago

“What I like about it is that I can sculpt it how I want it so that is supports my neck and head. It is a little too firm for me but that is a preference thing. The more you break it in I’m sure the more it will fit.”

Posted 1 month ago

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Winkl is rated 4.8 based on 636 reviews