“Very friendly assistant who helped efficiently and kindly. Certificate arrived a few hours sooner than expected which was a relief. Whilst expensive (why are we paying for this when the public funds a £36 Billion test and trace effort?), this service is considerably cheaper than any other in the area.
All in all, a good experience. Thank you!”
“Amazing service! I had an emergency and had to book a last minute flight. I misread the 24/h waiting period and nearly couldn’t board the flight, but the gentleman on the phone was very understanding and patient and sent the results just on time! Will definitely use again in the future.”
“This is a reliable service. The appointment was booked with ease and the result was sent before 16:00 the next day, as promised. A certificate is emailed and to you containing all the necessary details. The only thing that I was not told in advance, and which I would have liked to know, is that I had to do the swab myself. This involved swabbing the back of my throat and in the nose. I was very concerned afterwards about not having done the swab correctly, and I was stressed about the possibility of receiving an inconclusive result which would have stopped me from flying the next day. Happily, my fears were not realised but I think that customers should be informed of this important detail as they may choose to have a family member accompany them, to take the swab. Overall, I highly recommend this service.”