Thank you for leaving us a review.
Please accept our sincere apologies for the delay in your order being delivered. There is no valid reason on the tracking as to why this took extra time than it should have, therefore I can only apologise profusely.
We hope you're happy with the product.
“Their is no telephone number to contact or address for return.We ordered a HAY RACK which was wrong due to a mistake and want to know the price of s14 extra parts We have emailed you .NO COMMUNICATION YET .E MAIL SENT
Thank you for the feedback.
Our telephone number and returns address are both on our website. Huge apologies that these are difficult to find.
Hopefully this query is all sorted now and you have received the extra parts required.
Please don't hesitate to contact us if you have any further questions/queries.
Thank you for taking the time to offer us feedback. I can see that your order was dispatched within our stated delivery guidelines of 24-48hours.
Our standard delivery can take up to 5 days - I can see from the Royal Mail tracking that your order was attempted to be delivered on the 4th day from your order being placed with us. It was then collected from the local Customer Service Point the following Monday.
We apologise profusely that this took a little extra time to reach you.