myBMI Reviews

Name: myBMI
Rating: 4.43

4.4 Rating 800 Reviews

84 %

of reviewers recommend myBMI

Company Reviews

Questions

Metrics

4.4

Based on 800 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.7 out of 5

Visit Website

Phone:

01695 213 142

Email:

admin@my-bmi.co.uk

Write Your review

Tell us how myBMI made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered promptly and safely”

Helpful Report

Posted 6 months ago

“Amazing service as always”

Helpful Report

Posted 6 months ago

“Excellent company”

Helpful Report

Posted 6 months ago

“MyBMI have always been extremely helpful. The consultation process is easy to follow and their delivery is fast and efficient. Would highly recommend.”

Helpful Report

Posted 6 months ago

“Fantastic service”

Helpful Report

Posted 6 months ago

“Great quick and efficient service”

Helpful Report

Posted 6 months ago

“Very clear and informative process, prompt delivery and instructions made it all very easy to inject, so far its working great”

Helpful Report

Posted 6 months ago

“Very helpful and nice to know I can ask any questions if needed”

Helpful Report

Posted 6 months ago

“Awful company to deal with. Didn’t have the product in stock but didn’t inform me of that until I chase up myself and then failed to provide me with shipping or tracking information so the product was collected a week late when it’s supposed to be refrigerated upon arrival. Complained to customer service who did absolutely nothing about their below par service. I would not order from this company again. Plenty of other companies are much more reliable.”

Helpful Report

Posted 6 months ago

Hi Alexandra, Can you please contact our customer services team on support@my-bmi.co.uk. I can see your order and can see the various email and text communications providing you with tracking information and expected delivery dates. Can you check your details are correct with us please. I can also see you have your goods now and I can assure you that as per Novo Nordisk guidelines the product is ok for 65 days out of cold chain packaging so as long as you use it in this period it will not be impaired in any way. We apologise for any inconvenience you may have experienced but rest assured you are a valued and important customer. MyBMI

Posted 6 months ago

“Hi The service was very good and swift.”

Helpful Report

Posted 6 months ago

“Not a great service no one to talk to they don’t pick up calls or offer a way to communicate”

Helpful Report

Posted 6 months ago

“Responded very quickly seems professional to deal with”

Helpful Report

Posted 6 months ago

“Very efficient. Consultation was very good and quick arrival of the product.”

Helpful Report

Posted 6 months ago

“You kept me informed about my order, apart from the delivery date.”

Helpful Report

Posted 6 months ago

“i RECEIVE MY INJECTION THANL YOU”

Helpful Report

Posted 6 months ago

“Perfect delivery time”

Helpful Report

Posted 6 months ago

“Made the process very easy,thank you.”

Helpful Report

Posted 6 months ago

“Hi I still don’t notice a change with appetite I say maybe 10% change no nausea or change”

Helpful Report

Posted 6 months ago

“Good service”

Helpful Report

Posted 6 months ago

“I’ve been using this provider for almost two years but the prices are now ridiculous. I’m paying £300 for .5mg a month. It’s not sustainable.”

Helpful Report

Posted 6 months ago

Hi, Please be advised that following a period of elevated demand for our services as a result of global stock shortages we had to increase our prices in order to secure stocks to maintain supply to our patients. We did this with the upmost consideration to the impact it would have on our patients. However last week we started the phased process of returning prices to our normal pricing structure, as such the price of 0.5mg is now back to £199. We apologise for any inconvenience you may have experienced but rest assured you are a valued and important customer. MyBMI

Posted 6 months ago

myBMI is rated 4.4 based on 800 reviews