playwell martial art Reviews

3.00 Rating 2 Reviews
50% of reviewers recommend playwell martial art

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2 reviews
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Karlina
Terrible! I bought a sword and it was broken. After many attempts of reaching them via both phone and email they send me a replacement and that one was even more broken! I couldn't get it out of the package as the punnel was completely broken. I emailed them and they never got back to me. I emailed back and then they just ignored me saying that they won't give me a refund or a replacement because it is too late. It is not my fault their customer service and products are so terrible. Avoid at all costs.

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"Terrible! I bought a sword and it was broken. After many attempts of reaching them via both phone and email they send me a replacement and that one was even more broken! I couldn't get it out of the package as the punnel was completely broken. I emailed them and they never got back to me. I emailed back and then they just ignored me saying that they won't give me a refund or a replacement because it is too late. It is not my fault their customer service and products are so terrible. Avoid at all costs."
Helpful Report
Posted 3 months ago
Jo
"I phoned the company up to ask about advice on the sizing of a headguard for sparring. I received very helpful, friendly advice. Very pleasant experience. Product arrived promptly."
Helpful Report
Posted 8 months ago
playwell martial art is rated 3.00 based on 2 reviews