OFFICE Shoes Reviews

3.49 Rating 109 Reviews
63% of reviewers recommend OFFICE Shoes
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"So this is the quality of goods you can expect to receive from OFFICE Shoes Damaged boxed goods sold as new and no offer of a discount when they turn up looking like this. Definitely not good enough and definitely wouldn't recommend."
1 Helpful Report
Posted 1 month ago
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"Absolutely horrendous customer service. Placed an order and the website made an error, I selected click and collect but it got changed as home delivery without my authorisation. I sent emails and Facebook messages that all got ignored. Called the customer service line and spent 2 hours on hold, only to be told I'm a liar and "the website doesn't do that" and to "call back later". Absolutely disgusting service and will not be ordering anything from them ever again."
1 Helpful Report
Posted 1 month ago
"I returned the item as it was too big, but instead of getting a refund, Office has charged me another £96. Their customer service said that they've only charged me £2.50 for the return fee but they've took £96 from my account. This is very upsetting. Please return my money immediately!!!"
1 Helpful Report
Posted 2 months ago
"My partner had a bad customer care experience with some in store salespeople, however when she emailed the company they were able to quickly send back a refund, an apology and a £20% discount"
1 Helpful Report
Posted 8 months ago
OFFICE Shoes is rated 3.49 based on 109 reviews

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